Head of Customer Support
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About the job Head of Customer Support
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Vacancy posted 4 days ago
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New York, NY3 days ago - ...Ambrook is seeking a Support Lead based in New York City to enhance the customer support experience and utilize customer insights to drive product improvements. You will lead a team focused on using AI tools for support and work directly with customers to foster financial...Suggested
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New York, NY3 days ago - ...operations, but can also act as a service provider, offering compliance and financial operations support under our customers’ licenses. Overview We're looking for a Head of Customer Support to build and lead customer support across Bastion's partner ecosystem. Our partners...SuggestedLocal areaRemote workFlexible hours
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New York, NY3 days ago - ...starts with our team, collaborating, learning, and challenging each other to do better every day. We are looking for a Head of Customer Support to join our team. You’ll be responsible for building and leading our global player support operations, ensuring that our...Suggested
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New York, NY3 days ago - ...Collectors Card, located in New York, is looking for a Head of Customer Support. This role involves building and leading the customer support operations from the ground up in a dynamic fintech environment. You will be responsible for implementing support technology, scaling...Suggested
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New York, NY3 days ago $165k - $199k
...environments. As we scale, we are deliberately rethinking how technical support is delivered. We are not looking to grow this function by... ...operating model around technology to resolve the majority of customer issues through automated and agentic systems rather than human...Work from homeFlexible hours- ...Bastion is seeking a Head of Customer Support to build and lead the customer support function. You will ensure fast and accurate support for our partners, which include major technology and financial firms. This role involves defining support obligations, managing escalations...Remote work
Bastion LLC
New York, NY3 days ago - ...their financial accounts to the apps they use every day. Our Support team plays a critical role—delivering fast, high-quality help that resolves issues and helps customers get more from our products. As Head of Support, you will own our global support strategy and outcomes...Work experience placementLocal area
$110k - $130k
Steno Agency, Inc. is seeking a Director of Partnerships for Litigation Support. This remote role involves leading a high-performing team, managing client relationships, and collaborating with cross-functional teams. The ideal candidate will have over 5 years of experience...Remote job- Kaizenlabs is seeking an experienced operations manager for their customer support team in New York City. You'll build the support function from the ground up, moving from reactive firefighting to strategic design. The ideal candidate has deep experience in customer support...
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...Bipsync, a leading financial technology SaaS company in New York, seeks a Lead Client Support Manager to oversee the client support operation. In this role, you will deliver exceptional support experiences and manage a team, ensuring high-quality service across all channels...Flexible hoursBipsync
New York, NY4 days ago- Support Revolution is seeking a Head of Support to lead the global delivery of Third-Party Support and Application Managed Services across SAP, Oracle... .... This role focuses on operational excellence, customer success, and continuous improvement. The ideal candidate...Remote job
- ...Plaid Inc in San Francisco is seeking a Head of Support to own global support strategy. You will lead a distributed team focused on delivering high-quality customer support while managing critical incidents and aligning with cross-functional teams. The ideal candidate...
PLAID
New York, NY4 days ago - TeamViewer GmbH is seeking a Global Head of Customer Support to lead and scale a world-class support organization across its SaaS portfolio. This role involves creating a global support strategy, standardizing operations, and using data analytics to enhance customer experience...Remote work
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..., fix it. We don't wait for permission. Customer Obsession. Our customers' product is our... ...way at all. The Role At Gigs, customer support isn’t a back-office function — it’s a core... ...grows — not up. This role reports to the Head of Product, because we believe support...Full timeWork at officeRemote workWork from homeHome office$205k - $325k
...We are seeking an experienced and strategic leader to head our Licensing Support function within the Patents Department. This critical role leads a global team responsible for technical, analytical, and operational support across the company’s global patent licensing...Work at officeLocal areaInterDigital
New York, NY4 days ago$185k - $225k
...Head of IGE Methods and Support – Americas Business type: General Inspection / Audit Contract: Permanent Contract Salary: $185,000 to $225,000 Job summary The Head of IGE Methods and Support – Americas is a key role of the IGE Americas Leadership Team, responsible for...Permanent employmentContract workWork at officeLocal areaCrédit Agricole SA
New York, NY12 hours ago$185k - $225k
...Summary of the Position The Head of IGE Methods and Support – Americas is a key role of the IGE Americas Leadership Team, responsible for the maintenance of regional Internal Audit procedures, execution of the annual Internal Quality Assessment against IIA standards and...Permanent employmentWork at officeCrédit Agricole Group
New York, NY2 days ago- ...EverCommerce is looking for a Senior Manager of Support to lead their Tier 1 Support organization in a dynamic healthcare technology... ...developing teams across various support channels and improving customer experiences, while focusing on accountability and continuous development...Remote work
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New York, NY4 days ago - ...Zócalo Health is seeking a Director of Patient Support to lead a remote team. This role ensures patient engagement and retention, driving... ...in a healthcare setting and demonstrate strong leadership and customer service skills. The position offers a competitive salary along...Remote work
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New York, NY1 day ago - ...The New York Times Company is looking for a Senior Director of End User Support in New York City. This hybrid position will lead a global team to deliver technology support for employees and contractors, ensuring operational excellence and high-quality service. Responsibilities...For contractors
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New York, NY4 days ago - ...Central Operations Manager responsible for performance and operations of centralized outreach teams. This role ensures person-centric support for individuals with serious mental illness (SMI) through effective leadership and coaching. The ideal candidate will have...
- TechSee Augmented Vision Ltd is looking for a Principal Home Support Domain Expert to lead the development of an AI initiative for home support. With over 10 years of IT support experience required, you'll architect the AI's troubleshooting logic and optimize its performance...
$150k - $160k
...Health MSO, LLC is looking for a passionate Director of Patient Support to lead a high-performing team focused on enhancing patient... ...across multiple channels. The ideal candidate will possess strong customer service skills and experience in a healthcare setting. The position...Remote job- ...Bloomingdale's Inc. is seeking a Manager, Voice of Customer Programs, to drive customer feedback initiatives that inform business strategies. You will manage various feedback programs, work closely with internal teams, and ensure effective delivery of actionable insights...
Bloomingdale's
New York, NY4 days ago - ...portfolios for top companies, focusing on retention and value delivery. You'll lead the operations function and work closely with customer success teams to quantify our impact. The ideal candidate has experience in B2B environments, is comfortable with complex delivery...
WaterSHED
New York, NY3 days ago - ...TwinThread is seeking a Director of Customer Insights and Client Solutions in New York, NY. The candidate will promote the Customer Insights subscription platform, utilizing advanced data analytics to drive customer-centric solutions. Responsibilities include engaging...
Aumni
New York, NY4 days ago
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