Technical Sales Manager
iBehm Consulting
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Summary
GenMet Corp. is a value-added contract metal fabricator in Mequon, WI with a strong commitment to employee growth, customer satisfaction, and community engagement. We are searching for a Technical Sales Manager who will have a key role in achieving long-term revenue and profit growth by understanding and pursuing customer/market needs and having a technical understanding of current (and evolving) fabrication capabilities. The Director of Sales works closely with Customer Service, Estimating, Engineering, and Operations to support our customers' requests. They model and supports our company culture and values. He/she passionately supports manufacturing "COOL" products, employee development and STEM education within GenMet and our community. GenMet offers a strong compensation package with the following benefits: paid holidays and vacation; 401K match; health, dental, vision and life insurance, education assistance.
Duties and responsibilities
- Lead, model, and promote a culture of honesty, integrity, teamwork, responsibility, adaptability, and continuous learning and improvement with the highest ethics.
- Understand customer needs and drive profitable revenue growth through broad, diverse commercial markets.
- Provide forecasts, recommend and ensure consistency in pricing strategies and negotiate to win-win outcomes
- Identify customer opportunities and pursue: awareness, interest, consideration, preference, purchase, support, loyalty and advocacy.
- Engage and grow customer interaction with GenMet through social media, internet, tradeshows, targeted email, visits and anywhere customer decision makers and influencers (i.e. Buyers, Senior Leaders) spend their time/attention. Thoughtfully use technology/innovation.
- Manage and communicate progress through a Customer Relationship Module or related tool, manage related metrics
- Manage metrics for sales, new business, estimating volume, quote wins, turnaround time and part, project, and customer profit.
- Read and analyze blueprints, customer specifications, and other documents to understand needs and manage success
- Ensure customers' intellectual property is protected at all times.
- Support Customer Service, Estimating, Engineering and Operations by sharing needs, identifying opportunities, brainstorming fabrication processes, pursuing new capabilities and ensuring external and internal communication.
- Support compliance with ISO9001, ITAR, OSHA, DNR, other applicable standards and Non-Disclosure Agreements.
- Responsible for hiring, supervising, training, motivating and evaluating sales and marketing team members.
- Perform other duties as required.
Qualifications
- 5-7 years of demonstrated results and experience in industrial sales and business development required
- Experience developing broad business level relationships with customers (Knowledge of the industry)
- Experience developing/implementing sales plans, forecasting, pricing strategy and negotiating customer sales contracts
- Strong manufacturing and metal fabrication experience preferred
- Ability to interpret and analyze customer blueprints, specifications and tolerances required
- Experience managing sales and marketing resources is desired
- Strong organization and analytical skills, attention to detail and self-directed to complete tasks in a timely manner required
- Effective internal and external communication to gather information, develop alternatives and pursue actions required
- Proficient in MS Office (Word, Excel, Powerpoint) and familiar with Enterprise Resource Planning (ERP) systems (i.e. JobBOSS)
Physical Requirements
- Must be able to safely and successfully perform the job duties and responsibilities.
- Must be able to travel locally 5-10% of the time.
- Must be able to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 Lbs.
Superior Safety, Quality and On Time Delivery Supported by Employee-Led Continuous Improvement and State of the Art Technology Resulting in Profitable, Long Term Relationships.
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