Dispatcher & Social Media Coordinator

Job Description Job Description Snow Goose Transit is a DBA of the Lincoln Hill Retirement Community, which is a non-profit organization. SGT's mission is to provide reliable and safe transportation focusing on those with disabilities, older adults, and low-income families. The dispatcher & social media coordinator (D&SMC) position will assist the SGT manager in accomplishing this goal. This position is an entry level part-time position, and we provide the training. The shift starts at 6:00 am Monday through Friday, 5-6 hours per day, 25-30 hours a week, with a starting pay range of $16.00 to $17.00 per hour. We offer paid-sick time, vacation, & holiday pay. The D&SMC works as part of a team with the primary focus on dispatching and our social media presence. The D&SMC will work in conjunction with other dispatchers, drivers, and the SGT manager. Dispatching: Maintain office equipment, answer phones, and relay information to all staff Inventory driver equipment Update status board daily Maintain regular contact with drivers, update changes to the passenger manifest, and collect daily logs from drivers Input route information into quarterly report(s) Track schedules and ensure accuracy Fill out all request paperwork for deviations Receive emergency and non-emergency calls and record significant information Monitor route statistical information and report any discrepancies to SGT manager Conduct research necessary to implement deviations into the daily manifest in accordance with SGT policies Prepare passenger manifest for drivers by the end of shift for the next workday Input all completed driver forms into the tracking system within a timely manner Adhere to all SGT policies and procedures Other duties as assigned by the SGT manager Social Media: Maintain SGT's social media platforms, such as Facebook & Instagram Engage with customers and followers on social media Work with manager to develop, implement, and manage social media strategy Observe and respond to social media trends When needed attend events and produce live social media content Create, print, post and email the monthly newsletters Maintain SGT website and email address Assist SGT manager as needed Other duties as assigned by SGT manager Qualifications: Strong organizational skills. Experience maintaining files and preparing correspondence. Experience updating social media platforms like FaceBook & Instagram preferred, but not required Experience updating websites & using MailChimp preferred, but not required Ability to handle large amounts of data Ability to adapt to a constantly changing environment. Ability to relate to people of diverse backgrounds and lifestyles (i.e. older adults, minorities, and disabled). Ability to respond to multiple demands in a courteous and effective manner. Valid Washington State Driver's License. Physical Requirements: Frequent standing, walking, and sitting. Must be able to use computer and see color. Frequent lifting and carrying up to 10 pounds. Must pass drug screening including marijuana & opioid. Must pass Federal Background Check Medical Requirements: If you are hired, we will require you to prove that you have received the COVID-19 vaccine or have a valid religious or medical reason not to be vaccinated. #J-18808-Ljbffr