Medical Front Desk Receptionist

Why Join Our Team

At New York Health (NYH) we are revolutionizing healthcare with a holistic integrated approach. Our multidisciplinary team of physicians nurses and healthcare professionals works collaboratively to provide comprehensive care that addresses all aspects of patient wellbeing. With state-of-the-art facilities and a commitment to personalized care NYH is setting a new standard for healthcare in our communities.

Join us and become a part of our mission to promote lifelong wellness through compassionate evidence-based practices that empower patients on their healthcare journeys.

Job Description:

Medical Front Desk Receptionist

Location: Wading River NY

Hours: 5/8.5 hr shifts Mon-Fri (Between the hours of 7:30am-6:30pm)
Organization: New York Health (NYH)-Primary Care

In this role you will:

• Be responsible for the daily opening and closing procedures of the office.
• Welcome all patients and visitors by greeting them in a pleasant professional manner.
• Assist in comforting patients and maintaining reception area.
• Answer telephones; respond to inquiries; resolve issues; schedule patient appointments.
• Collect co pays and balance total finances of the office on a daily basis.
• Assist patients with the completion of all necessary forms and documentation.
• Build and maintain patient records through the use of the practice EMR system.
• Build monitor and maintain physician schedules according to suggested scheduling rubrics.
• Assist with the daily distribution of quality assurance surveys and prevention screenings.
• Monitor and respond to incoming messages from Care Team inboxes in collaboration with nurse.
• Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately.
• Protect patient privacy by adhering to the HIPAA confidentiality guidelines.
• Contribute to a team effort by smoothly transitioning into other related daily roles as necessary.
• Maintain daily operations of the office by following standard policies and procedures
• Perform tasks as assigned for special projects.
• Must be available to float to our Riverhead East Moriches Wading River Rocky Point Mt. Sinai & Port Jefferson NYH offices

We require:

• High School diploma with at least 2 years of patient facing reception experience
• Bachelors Degree preferred
• Excellent oral and written communication skills
• Ability to accept direction and work within a team concept
• Strong customer service skills.
• 1yr of an EMR experience-Preferred
• Bilingual English and Spanish (preferred)

What we offer:

Salary: Starting at $22 per hour

Benefits: Health Insurance on day 1 Dental Vision Life Insurance Short- and Long-term disability 401k Plan Paid Time Off (PTO) 8 paid holidays (2 floating)

Join us at NYH where we are making strides in healthcare through innovative and compassionate care.
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Required Experience:

Junior IC