Assistant Account Manager - Commercial Lines

Position Summary

The Assistant Account Manager is an entry-level, training-focused role designed to support the Commercial Lines team. This position provides hands-on experience and development opportunities, with a typical progression toward an Account Manager or Internal Service Center role.

Essential Responsibilities

• Support Account Managers with daily service and administrative tasks


• Process basic Certificates of Insurance


• Submit simple policy changes and process endorsements


• Assist with limited customer service inquiries


• Perform data entry and maintain accurate records in the agency system


• Shadow team members to build knowledge and skills


• Complete scanning, documentation, and clean-up projects


• Review renewal spreadsheets and assist with documentation processing


• Manage incoming and outgoing mail and related materials


• Complete additional tasks and projects as assigned


• Primarily non-client-facing responsibilities while in training


• Learn and navigate the Agency Management System (AMS)

Qualifications

• High school diploma or GED

Skills

• Strong attention to detail and organizational skills


• Effective written and verbal communication


• Problem-solving mindset with a proactive approach


• Ability to manage multiple priorities in a fast-paced environment


• Team-oriented with a positive, “can-do” attitude


• Commitment to continuous learning and professional growth

Work Environment & Expectations

• Collaborative team environment


• Regular interaction with clients, carriers, and internal teams


• Ability to manage deadlines and service expectations


• Occasional variation in workload depending on renewal cycles

Join Ansay & Associates

At Ansay & Associates, we don’t just provide insurance—we build lasting relationships and deliver service that exceeds expectations. It’s what we call The Ansay Way.

Our culture is grounded in values that guide everything we do:

• Respect – Compassionate and loyal


• Integrity – Honest and trustworthy


• Accountability – Own your actions and results


• Passion – Take pride in your work


• Positive “I Can Do” Mentality – Always improving


• Excellence & Professionalism – Striving for the best

If you’re looking for a collaborative, growth-focused environment where your contributions matter, you’ll fit right in.

Why Work for Ansay

• Supportive, team-oriented culture built on trust and respect


• Opportunities for professional growth, licensing, and certifications


• Leadership that invests in your development


• A stable, growing organization with strong community ties


• The ability to make a meaningful impact on clients and teammates

Benefits

• Competitive compensation


• Health, dental, and vision insurance


• 401(k) with company match


• Paid time off and holidays


• Career development and continuing education support


• Licensing and certification reimbursement


• Wellness initiatives and employee support programs