Regional Manager Human Resources- Tennessee

Job Summary

Partners with the Director, Field HR for leading and overseeing the delivery of HR policies procedures, services, and solutions to an assigned region to include, but not be limited to, talent management, talent acquisition, employee and labor relations, pay administration, succession planning, delivery of training, performance management, diversity and inclusion, and HR investigations. Accountable for partnering with COEs on developing select products and solutions within these areas. Leads a team of HR professionals in supporting the achievement of the HR strategy, business priorities and key foundational programs.

Job Responsibilities

• Demonstrates strong understanding of company and HR strategy, ultimately driving translation of strategy to region through talent programs or processes, and partnering with leaders to obtain business outcomes.
• Accountable for developing, driving, delivering, and gaining early adoption of talent and development programs, individual development plans, succession planning, performance management, recruiting strategy and other corporately driven talent management and OD/OE Programs for the company or assigned region.
• Responsible for coaching leadership to transform, achieve business and professional goals using Walgreens tools / learning model.
• Accountable for creation of select tools, programs, or solutions under direction of the COE; supports the implementation of HR COE designed strategies, processes, and programs along with providing input and perspectives on COE initiatives.
• Accountable for the education of managers on HR initiatives, processes and strategy; takes appropriate action to support the programmatic delivery of the HR strategy; provides input into how to realize the HR strategy for regional team members.
• Responsible for managing the field recruiter in the implementation and administration of recruitment programs and processes to efficiently and effectively meet business needs
• Accountable for managing and overseeing all HR processes for an assigned region to include the escalation of HR delivery opportunities related to employee investigations, policy compliance, and employee relations identified by Field HR and/or HR shared services.
• Accountable for ensuring that appropriate leadership and tools are deployed into the field to optimize an environment where the workplace is free of discrimination and harassment by proactively measuring employee engagement, turnover, and compliance with all applicable Federal, state, and/or municipal laws.
• Conducts and/or collaborates to deliver HR programs such as new hire onboarding and assimilation, mergers and acquisition support, safety compliance and monitoring, performance and talent management programs deployment, and general team member education.
• Partners with business leaders and Employee Relations on escalated employee relations cases, conducting appropriate investigations, and brings matters to a reasonable business conclusion. Further escalates cases of significance to higher HR/ER/Legal team members that have the potential of a regional and/or company-wide impact.
• Acts as a liaison with Employee and Labor Relations to interpret and comply with labor contract requirements.
• May interact with outside representatives at various levels.
• Provides leadership, direction, coaching, feedback, and, where appropriate, discipline to and through subordinate team members.
• Accountable for the deployment and early adoption of HQ or COE HR program roll-out and ensures communication, training, and compliance by the market of such deployments.
• Accountable for creating, fostering, managing, and affecting a positive workplace which drive engagement, inclusion, and ensures an environment free of harassment in any form.
• Accountable for identifying business needs and partnering with appropriate resources to find solutions closing these gaps to drive people and business performance resulting in optimal outcomes for the company
• Participates in workforce planning for supported businesses within the region and provides supporting justification through action planning results during the roll-up process.
• Monitors and proactively reacts to overall HR metrics, trends, and performance for an assigned region or site(s), in consultation and collaboration with other HR team members and business leaders; driving business performance through predictive analysis.
• Ensures that assigned region maintains a work environment that is conducive to employee self-representation.

About Walgreens
Founded in 1901, Walgreens ( proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.

Basic Qualifications

• Bachelor’s Degree and at least 4 years of experience in an HR concentration such as an HR Generalist/HRBP, employee relations, labor relations, training and development, OD/OE, diversity, compensation, benefits, and/or talent acquisition, or a High School Diploma/GED and at least 7 years of experience in an HR concentration such as an HR Generalist/HRBP, employee relations, labor relations, training and development, OD/OE, diversity, compensation, benefits, and/or talent acquisition.
• Experience in diagnosing, isolating, and resolving complex issues and recommending and implementing strategies to resolve problems.
• Experience evaluating information to determine compliance with standards, laws, and regulations.
• Experience delivering presentations to various audience levels within an organization.
• Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).
• Intermediate level skill in Microsoft PowerPoint (for example: applying a theme, formatting character spacing, inserting a picture, changing slide layout and theme colors, adding transitions, customizing slide numbers, changing chart style and/or formatting font).
• Intermediate level skill in Microsoft Word (for example: inserting headers, page breaks, page numbers and tables and/or adjusting table columns).
• At least 2 years of experience contributing to financial decisions in the workplace.
• At least 2 years of direct leadership, indirect leadership and/or cross-functional team leadership.
• Willing to travel up to 75% of the time for business purposes (within state and out of state).

Preferred Qualifications

• PHR or SPHR Certification as granted by HRCI (Human Resource Certification Institute).
• Experience providing employee/labor relations support virtually to team members in multiple locations.

We will consider employment of qualified applicants with arrest and conviction records.

The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Salary Range: $114800 - $183600 / Salaried