Receptionist

Receptionist

At Refined Technologies, we believe operating with an eternal purpose fuels excellence. This guides everything we do; it gives us a purpose that is greater than ourselves. RTI is the leader in the chemical cleaning segment of the refining industry, providing patented chemistries, processes, and equipment for cleaning and treating units during shutdowns. While focused on clients, we are fueled by our mission to: Honor God Always, Help People Develop, Pursue Excellence, and Earn a Profit.

We are a fast-paced, dynamic, and entrepreneurial-minded organization full of servant-hearted leaders. Want to know more about our culture? Check out the RTI Playbook. If you're ready for your work to matter, we're ready to hear from you!

We're currently growing our team of Artisans with a Receptionist to be located at the Support Center in Spring/The Woodlands.

The Receptionist serves as the first point of contact for visitors, clients, and Artisans. This role is responsible for delivering exceptional customer service, managing front desk operations, and supporting administrative functions to ensure smooth daily office operations.

Duties & Responsibilities

• Greet and welcome visitors, vendors, and Artisans in a professional and friendly manner.
• Answer, screen, and route incoming inquiries/phone calls.
• Maintain a clean, organized, and presentable reception area.
• Manage incoming and outgoing mail, packages, and deliveries.
• Schedule appointments, meetings, and conference room bookings as needed.
• Assist with general administrative tasks such as data entry, filing, and document preparation.
• Sort and distribute mail.
• Complete and process business cards.
• Support internal teams with administrative requests and office coordination, including back-up support for the office manager.
• Maintain office supplies inventory and place orders when needed.
• Follow company policies and procedures, ensuring confidentiality and professionalism at all times.
• Order meals for internal and external meetings when support is needed.
• Host and support START week events.
• Marketing and Communications support as needed.
• Prepping birthday cards for the CEO
• Engagement Expenses tracking and submitting receipts to accounting.

Requirements

Minimum Qualifications

• High school diploma or equivalent
• Strong verbal and written communication skills.
• Proficient in Microsoft Office (Outlook, Word, Excel) and comfortable learning new software.
• Exceptional customer service skills and professional demeanor.
• Strong organizational skills with the ability to multitask and prioritize.
• Attention to detail and ability to work independently and collaboratively.

Additional or Preferred Qualifications

• Associate's degree preferred.
• Previous experience in a receptionist or administrative support role is a plus.

Working Conditions / Physical Demands

• Work is performed in an office environment.
• Ability to lift 15-30 pounds as needed when moving mail, business files, or papers.
• Required to be in office 5 days a week from 7:30 AM 4:00 PM

Travel Requirements

• Travel required is less than 5%.

About Refined Technologies

RTI is a global industrial solutions provider delivering value to process facilities through expert-level refinery professionals skilled in operations, engineering, and process supervision. RTI helps those who fuel the world produce energy more effectively by delivering safe, fast, and predictable shutdowns in upstream and downstream facilities through innovative operations teams and revolutionary cleaning technologies.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Applicants for regular U.S. positions must be authorized to work in the United States for Refined Technologies, Inc. without the need for sponsorship of an immigration authorization or visa (e.g., TN, H-1B, or other employment-based immigration authorization or visa).

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, protected veteran status, or other protected status under federal, state, or local laws.