Senior Solutions Architect - Microsoft AI

Role Description

The Senior Solutions Architect – Microsoft AI is a revenue-carrying presales leader responsible for driving new business within SHI’s Data & AI professional services practice. This role is the practice’s primary technical authority on Microsoft’s AI and automation capabilities: Copilot for Microsoft 365, Copilot Studio, Azure AI Foundry, and Power Platform.

This individual will own a personal bookings target and operate across the full presales lifecycle—from discovery and technical qualification through solution design, proposal development, proof-of-concept delivery, and executive presentation. A critical aspect of this role is close collaboration with SHI’s specialist Solution Architects in data platform (Fabric & Power BI), data governance (Purview), and security to assemble holistic, integrated solutions for clients.

A key growth area for this role is AI agent development and multi-agent orchestration. The ideal candidate has hands-on experience building production agents and a clear vision for how multi-agent architectures will reshape enterprise operations.

Revenue Ownership & Pipeline Development

• Own and achieve an annual gross profit target for AI-led professional services engagements.
• Partner with SHI Account Executives and Microsoft co-sell teams to identify, qualify, and advance AI and Copilot opportunities across the existing customer base.
• Build and manage a qualified pipeline across multiple engagement types: pilot programs, platform foundations, advanced AI acceleration, adoption recovery, and targeted point solutions.
• Develop account-level AI readiness assessments and multi-phase engagement roadmaps that create long-term revenue expansion.
• Contribute to quarterly pipeline reviews, forecasting, and win/loss analysis.

AI Agent Development & Market-Making

• Serve as SHI’s subject matter expert on agentic AI, Copilot Studio agent development, Azure AI Foundry, and multi-agent orchestration patterns.
• Develop and evolve SHI’s service offerings for AI agent design, development, and deployment—from single-purpose task agents through complex multi-agent environments.
• Build reusable reference architectures, demo environments, and proof-of-concept templates that demonstrate real-world agent scenarios to prospective clients.
• Track Microsoft’s agent platform roadmap and translate emerging capabilities into client-ready service offerings.
• Advise clients on agent governance, safety guardrails, and responsible AI practices for autonomous systems.

Technical Presales & Solution Design

• Lead discovery workshops and technical assessment sessions to understand client current state, pain points, and strategic AI objectives.
• Architect AI and automation solutions using Copilot for M365, Copilot Studio, Azure AI Foundry, and Power Platform, ensuring designs account for the data, governance, and security foundations required for production-grade deployment.
• Collaborate closely with SHI’s Fabric/Power BI, Purview, and Security specialist SAs to assemble integrated, multi-discipline solutions.
• Design solutions using SHI’s modular, productized service catalog, assembling engagements from standardized delivery modules to provide clients with fixed-price predictability and rapid time-to-value.
• Translate technical designs into commercially viable proposals with clear scope boundaries, assumptions, and risk considerations.

Client Engagement & Executive Presentation

• Serve as the trusted technical advisor to client stakeholders from IT directors through C-suite executives on AI strategy and Copilot adoption.
• Deliver compelling executive presentations that articulate why successful AI adoption requires an integrated approach.
• Lead competitive displacement conversations, positioning SHI’s integrated, end-to-end approach against competitors.
• Build and maintain demo environments showcasing real-world agent scenarios.

Proposal Development & Deal Structuring

• Author technical content for proposals and SOWs including solution overviews, design rationale, delivery plans, and work breakdown structures.
• Collaborate with delivery leadership and specialist SAs to ensure proposals reflect realistic scope, timelines, and resource requirements.
• Structure engagements using SHI’s fixed-price delivery model with appropriate phase gates and risk mitigation.
• Participate in internal proposal reviews and quality assurance processes before client submission.

Microsoft Ecosystem & Thought Leadership

• Maintain deep, current expertise in Copilot for M365, Copilot Studio, Azure AI Foundry, Power Platform, and the broader Microsoft AI ecosystem.
• Maintain strong working knowledge of Microsoft Fabric, Power BI, Microsoft Purview, and Microsoft security capabilities.
• Represent SHI at Microsoft events, industry conferences, and client-facing workshops.
• Contribute to SHI’s internal knowledge base, proposal templates, and solution accelerators.
• Pursue and maintain relevant Microsoft certifications and community recognition.

Qualifications

• 8+ years of experience in solution architecture, presales engineering, or technical consulting within the Microsoft ecosystem.
• 3+ years of hands-on experience with Microsoft AI and automation technologies.
• Demonstrated experience designing and building AI agents or intelligent automation workflows.
• Demonstrated track record of carrying and achieving a personal revenue or bookings target ($3M+ annually preferred).
• Strong executive communication skills with proven ability to present to C-level audiences.
• Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field (or equivalent practical experience).

Requirements

• Proficiency in overseeing and directing projects to completion - Expert.
• Ability to systematically identify, document, and manage the technical needs of a project - Expert.
• Ability to define, design, build, and maintain robust systems and solutions - Expert.
• Ability to write, debug, and maintain code in various scripting and programming languages - Expert.
• Ability to understand and manage various infrastructure components - Expert.
• Ability to develop detailed Statements of Work (SOWs) - Expert.
• Extensive experience working on large scale IT projects - Expert.

Preferred Requirements

• Hands-on experience with multi-agent orchestration frameworks.
• Microsoft certifications: Power Platform Solution Architect, Azure AI Engineer, Fabric Analytics Engineer, or Azure Data Engineer.
• Microsoft MVP designation in any relevant category.
• Experience with RAG architectures, prompt engineering, and responsible AI considerations.
• Prior employment at a Microsoft partner, VAR, or consulting firm.
• Experience with competitive displacement against firms such as Slalom, Ahead, WWT, or Big 4 consultancies.
• Understanding of data platform architecture patterns.
• Background in one or more industry verticals: financial services, healthcare, retail, or gaming/hospitality.

Benefits

• Medical, vision, dental, 401K, and flexible spending.

Compensation

The estimated annual pay range for this position is $175,000 - $235,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location.

Equal Employment Opportunity

M/F/Disability/Protected Veteran Status