Call Center Accounts Receivables Analyst
Sunrise Systems
Job Title: Call Center Accounts Receivables Analyst
Location: Nashville, TN (Hybrid)
Duration: 06 Months On W2 Contract
Responsibilities for this position will include the following:
- Receives inbound calls in high volume AR department and assists with AR related customer questions
- Assist in managing high volume AR department email boxes
- Escalates issues and difficult matters to appropriate department.
- Effectively utilize technology and other tools to accomplish tasks.
Position Requirements:
- High School Diploma
- At least 1 year prior call center experience needed
- Computer literacy in Microsoft Office
- Excellent communication and writing skills
- Excellent interpersonal skills
- Personal accountability
- Attention to detail
- Team player
- High sense of urgency
- High level of integrity
- Proficient in Microsoft Suite; Intermediate to Advanced Knowledge/Experience of Excel
- Time management skills
- Strong customer service
Additional information from the manager:
- Previous collections experience helpful
- This is a Monday – Friday position with working hours being 8:00 AM – 4:30 PM. There can be flexibility on the start/end times as needed.
- This is a hybrid position. The team is working 40% of the week in the office and 60% at home.
Vacancy posted 2 days ago
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