Front Office Coordinator

Job Description

Job Description

West Newton Hearing Center, a busy hearing healthcare practice, is seeking a motivated and compassionate Front Office Coordinator to manage a high volume of patient calls while supporting daily front office operations.

As the first point of contact for patients, the Front Office Coordinator plays a key role in creating a welcoming, organized experience. This role manages appointments, gathers patient information, and supports smooth day-to-day practice operations while serving as a liaison between patients and the clinical team.

Successful candidates demonstrate strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment while delivering excellent patient service.

Responsibilities

• Scheduling patient appointments to meet patient flow demand.
  
• Verifying and inputting patient information into the database
  
• Answering phone calls with excellent patient service skills
  
• Preparing and mailing patient correspondence, monthly information, birthday letters, cards, direct mail, etc.
  
• Completing insurance verification
  
• Following HIPAA guidelines and practice policies to maintain patient privacy
  

Qualifications

• Excellent customer service skills and outgoing personality
  
• Self-motivated with the ability to exceed patient expectations
  
• Strong computer skills (i.e., data entry, Word, Excel, email)
  
• Exceptional communication skills
  
• Ability to work independently and as part of a team
  

Benefits

• Comprehensive Health Benefits
  
• Matching 401K
  
• Generous PTO (and holidays)
  
• Quarterly bonus
  
• Free Parking
  

\nCompany Description

Staffing Proxy is a specialized recruiting firm focused exclusively on the hearing healthcare industry. We connect audiologists, hearing aid specialists, and hearing health providers with private practices across the U.S.—from small family-owned clinics to regional multi-site groups.

With deep industry expertise and a nationwide network, we understand the unique skills and certifications providers bring to the table—and we know what today’s hearing practices need to grow. Whether you’re seeking a new opportunity in diagnostics, hearing aid dispensing, or patient care, we help match you with roles that align with your clinical strengths and professional goals.

We don’t just fill jobs—we build lasting career connections in audiology and hearing care.

Company Description

Staffing Proxy is a specialized recruiting firm focused exclusively on the hearing healthcare industry. We connect audiologists, hearing aid specialists, and hearing health providers with private practices across the U.S.—from small family-owned clinics to regional multi-site groups.\r\n\r\nWith deep industry expertise and a nationwide network, we understand the unique skills and certifications providers bring to the table—and we know what today’s hearing practices need to grow. Whether you’re seeking a new opportunity in diagnostics, hearing aid dispensing, or patient care, we help match you with roles that align with your clinical strengths and professional goals.\r\n\r\nWe don’t just fill jobs—we build lasting career connections in audiology and hearing care.