Quality Engineer - Warranty

Lear For YouWe work hard for the people who work for us. We champion our teams. We foster collaboration, inclusion, respect and excellence. What we are trying to say is we want to be more for you.We are your path to a better career, a better future, and a better you.Our teams have invented groundbreaking technologies, flawlessly manufactured millions of products and earned a long list of awards. Year after year, we are one of the World's Most Admired Companies. Our teams are the secret to our success. They are empowered, inventive and inclusive. Passionate about their craft. Driven to succeed. Because we all understand that we must work together to win. Are you ready for a better career? A better future?We're Lear For You. Lear For YouWe work hard for the people who work for us. We champion our teams and foster collaboration, inclusion, respect and excellence. Because we want to be more for you.A path to a better career. A better future.Our teams have invented groundbreaking technologies, manufactured millions of products and earned a long list of awards. Year after year, we’re named one of the World’s Most Admired Companies.They’re the secret to our success—empowered, inventive and inclusive. Passionate about their craft. Driven to succeed. Because we win together.Are you ready for a better career? A better future?Job DescriptionThe Quality Engineer - Warranty is the lead for effective execution of Lear’s core warranty management processes (customer specific requirements & compliance, warranty data analysis, part return analysis, warranty lessons learned, system improvements, and debit management) to reduce warranty incidences, exposure, and cost. Additionally, he/she will be the subject matter expert for the assigned customer(s). ResponsibilitiesWarranty Management Process Compliance to AIAG’s CQI-14/Customer Specific Requirements (for Stellantis and GM) Perform audit and assist in the development of initiatives for satisfactory compliance and continual improvement of CQI-14 requirements.Review warranty customer requirements during pre-launch of program(s), and dissemination to the teamRegular review of Customer Specific Requirements for changes related to warranty, and dissemination to the team. Warranty Claim Data Management o Analyze warranty data and performance metrics to identify contributors to warranty claims and performance Lead the reviews with cross-functional team and drive quick resolution to warranty issuesLead regular warranty performance/status report outs to internal and external customerResponsible to validate effectiveness of corrective actions, monitor for containment breaks. Monitor current and previous model years’ warranty performance through end of warranty period for high time in service spikesReview quality of warranty 8D and report out to customerDrive timely closure of assigned issuesUpdate monthly warranty scorecard with findings and corrective actionsResponsible for the administration of Lear SharePoint Site, keeping the information up to date.Utilize FOUNDRY (warranty database) Warranty Part Return Management Proper documentation of findings in Lear’s warranty databaseLead reviews with cross-functional team to address findings from part analysisLead in the establishment of liability percentage o Lead deep dive in part return analysis that results in NTF (No Trouble Found) for understanding the true root causeAnticipates and overcomes operational obstacles to completing analyses effortsEnsure customer parts return analysis submission requirements are met – timely responseReview quality of warranty 8D and report out to customerPrepare analysis and report outs as needed for internal and customer reviewsUpdate monthly warranty scorecard with findings and corrective actions.Responsible to validate effectiveness of corrective actions, monitor for containment breaksResponsible for the administration of Lear SharePoint Site, keeping the information up to date. Your QualificationsBachelor’s Degree in Engineering, preferably electrical, industrial or mechanical engineering ExperienceMinimum of 3 years work experience preferably in automotive manufacturing, engineering or related environmentFord warranty system knowledge, preferredElectrical product design/manufacturing experienceStrong data analytic/problem solving, time management/organizational skillsStrong leadership skills to lead others toward a defined goal. This is necessary to align the cross-functional team towards effective and timely completion of assigned items.This is the ability to efficiently and effectively assess performance and use metrics to drive continuous improvements.Systematic identification of root causes, and corresponding corrective actions.Effective problem solving requires that solutions have adequate controls to ensure sustainability and are read across to similar products or applications for prevention occurrence.This is the ability to effectively analyze, assess and mitigate the risks associated with any potential failures.Knowledge of a wide range of problem solving tools, methodologies, and statistics, combined with the ability to select and apply to test performance models to make decisions based on data.Knowledge, practice and application of the Product, Process and Quality System standards of Industry-specific Regulatory Authorities and Customer Specific Warranty Requirements.MS Office, particularly Excel, Power Point, Access, Sharepoint. Must be skilled at documenting and presenting analytical results.Ability to use appropriate statistical tools and techniques to perform data analyses.Able to write queries, use commercial tools, or use customer warranty data warehouse system to produce reports/analytical results.Customer plants, Lear manufacturing plants and locations Equal Opportunity EmployerLear Corporation is committed to fair, merit‑based employment practices and equal opportunity.We provide reasonable accommodations in accordance with applicable law. For assistance during the application process, contact your recruiter directly.Applicants must submit their resume for consideration using our applicant tracking system. Due to the high volume of applications received, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the country where the position is located. Unsolicited resumes from search firms, employment agencies, or similar, will not be paid a fee and will become the property of Lear Corporation.Lear Corporation is an Equal Opportunity Employer, committed to a diverse workplace.Applicants must submit their resume for consideration using our applicant tracking system. Due to the high volume of applications received, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the United States without sponsorship. Unsolicited resumes from search firms or employment agencies, or similar, will not be paid a fee and will become the property of Lear Corporation.