Tier II Help Desk Technician: Remote Support
Military, Veterans and Diverse Job Seekers
- Remote job
Military, Veterans and Diverse Job Seekers is seeking a Help Desk Support Technician Tier II to assist with incident management and customer support in a fast-paced environment. The role requires handling tickets, configuring new systems, and supporting inventory and fulfillment operations. The ideal candidate will demonstrate strong communication skills and the ability to work with cross-functional teams while ensuring timely resolution and proper documentation. #J-18808-Ljbffr Military, Veterans and Diverse Job Seekers
- Aretec, Inc. is looking for a Help Desk Specialist II (Tier 2 - Advanced Support) to provide technical assistance to Customs and Border Protection’s Technology... ...complex technical issues, with a strong focus on remote support for various systems including Windows and mobile...Remote jobNight shiftRotating shift
- MELE Associates, Inc. in Rockville, MD is seeking a motivated Help Desk Technician to provide Tier I/II technical support for on-site and remote personnel. You will act as the first point of contact via phone, email, and chat, resolving issues within SLAs and delivering...Remote work
- About the job Help Desk Support Technician Tier II - OCC PC ESSENTIAL DUTIES AND RESPONSIBILITIES Essential duties and responsibilities include the following... ...Trains new staff as required upon onboarding. Provides remote configuration support for new systems as needed....Remote workContract workLocal area
$21.63 - $31.25 per hour
...has a direct hire opportunity for a Help Desk Technician Tier II. Our client is a leader in logistics... ...This role provides tier-1 and tier-2 support to employees across corporate and warehouse... ...levels and supports both onsite and remote users. Responsibilities Provide tier-...Remote workHourly payShift work- BMA is seeking a Help Desk Specialist/ Desktop Support Administrator (Tier II) to support the AMPS contract in a remote capacity. The role focuses on incident management, end-user support, and coordination with Tier 1 through 3 teams to ensure enterprise situational awareness...Remote jobContract workWork at office
- ...While we’re not actively hiring for a Tier II Deskside Support Technician at this moment, we’re always excited... ...Are you detailed oriented? Like to help solve complex technical issues? If so... ...resolution for off-site computers through remote desktop connection and/or travel to...Remote workFull timeWork at officeLocal areaMonday to FridayShift workWeekend work
- ...Overview The Tier 2 Technician is a critical role within our MSP, providing advanced technical support and troubleshooting services for our clients... ..., patch management, and remote troubleshooting. Application... ...~ Mentoring Tier I and Tier II technicians and providing...Remote workFull timeWork at office
- ...recognition and appreciation programs. Tier II Support Technician Location: Alexandria, VA (Onsite)... ...provided by phone, walk-in requests, remote assistance, and onsite visits to customer... ...document findings and resolutions. Service Desk Operations Log in to the ACD system...Remote workFor contractorsLocal areaShift work
$40k - $50k
As the Tier II Remote Support Technician (Solution Center) (Mid-level), you will act as a model of customer service excellence to all organizational staff members in Tier II Desk Side & Remote Support as part of DISA's Command, Control, Communications, and Computers Enterprise...Remote jobFull timeContract workFor contractorsFor subcontractorLocal area- ...Description Job Description As a Tier II Help Desk / Systems Administrator, you... ...provide advanced technical support to enterprise users by... ...support users worldwide through remote support technologies while mentoring junior technicians and helping maintain operational...Remote workFull timeWorldwideMonday to FridayShift work
- ...not offer a relocation program. Support Desk Tier II IT Technician About the Role We are seeking a... ...Tier 2 service tickets and provide remote support for a wide range of client environments... ...What You Bring ~4+ years of help desk or technical support experience...Remote workCasual workWork at officeLocal areaRelocation
$30 - $56 per hour
...IT Help Desk Technician II Torrance, California, United States Divergent is building... .... Divergent is a qualified Tier 1 supplier to global automotive OEMs and supports leading U.S. aerospace and... ...assistance Perform local and remote troubleshooting through...Remote workTemporary workWork experience placementWork at officeLocal areaWeekend work$21 - $23 per hour
...ON-SITE SUPOORT TECHNICIAN (TIER II/TIER III) Position Type: Contract to Hire Salary:... ...Location : Canton, OH The Onsite Support Technician works closely with our client... ...as a liaison between end users, the Remote Service Desk, and engineering teams to ensure...Remote workPermanent employmentContract work- ...development THE ROLE The Help Desk Technician II is responsible for delivering a high level of client support through technical... ...service. Most work is handled remotely from our Dawsonville office,... ...technicians who've mastered Tier 1/2 support take on greater...Remote workFull timeWork at officeLocal areaMonday to FridayNight shiftWeekend workDay shiftAfternoon shiftEarly shift
- Inserso Corporation in Burlington, MA is seeking Network Support Technicians for full-time, onsite and remote Tier 2 IT support to DHS customers worldwide. The role includes LAN administration, device and server support, and quick resolution of incidents. The position requires...Remote jobFull timeWorldwide
- Inserso Corporation seeks a Network Support Technician (Temporary) in Phoenix, AZ to deliver Tier 2 IT support for DHS customers worldwide. The role covers onsite and remote services, including LAN and device support, server configurations, backups, and reporting. The position...Remote workTemporary workWorldwide
- ...Job Description Description Internal Title: Technical Support Analyst, Tier II The primary responsibilities for this position are handling... ...to meet expectations. Collaborate with Dispatchers and Help Desk Manager to ensure requests are routed to the proper...Full timeTemporary workWork at officeImmediate startMonday to FridayFlexible hours
- KeenLogic is seeking a self-motivated Tier II Help Desk Analyst and Asset Technician for our on-site team in Alexandria, VA. The role focuses on hardware and software support for NSF-owned assets and involves collaboration with the IT and eBusiness teams. The ideal candidate...Full timeMonday to Friday
- Koniag Data Solutions, LLC seeks a Part-Time Help Desk Technician with a Secret clearance to support KDS and our government customer in Arlington, VA. Responsibilities... ...environments and VMware VDI setups, serving as Tier II support and assisting with Army and Classified IT...Part time
- ...Job Description Job Description Support Technician II (Tier 2) Bakersfield, CA We’re growing and... ...Proven experience in a desktop support or help desk Tier 2 role • Strong... ...troubleshooting • Familiarity with remote support tools and common office...Remote workWork at office
$21 - $23 per hour
...Job Description ON-SITE SUPOORT TECHNICIAN (TIER II/TIER III) \n \n Position Type: Contract... ...: Canton, OH \n \n The Onsite Support Technician works closely with our... ...as a liaison between end users, the Remote Service Desk, and engineering teams to ensure timely...Remote workPermanent employmentContract work$27.14 - $45.21 per hour
...your success while helping clients pursue their... ...for the support, engineering, and strategy... ...professional Analyst II, Home Office Tech to... ...Responsibilities Provides Tier 2 support for end-... ...and supports remote users including VPN... ...Security, Service Desk and vendors. Perform...Remote workWork at officeWork from homeHome officeFlexible hours$25 - $30 per hour
Farnsworth Group is seeking an IT Help Desk Technician II to join our team. In this role you will be responsible for both site-local, and remote troubleshooting and support of laptops, peripherals, and applications in dynamic and fast-growing department. As a Helpdesk...Remote workFull timeTemporary workLocal areaFlexible hours- ...Seeking a full-time Tier I Help Desk Technician, this role will provide frontline technical support in a remote environment for enterprise and government clients, focusing on troubleshooting mobile devices, managing service requests, and documenting interactions in ServiceNow...Remote workFull timeFlexible hours
$50k - $80k
...Service Desk Technician II Department: Service Employment... ...to our client's daily support request. By providing... ...network issues within a tier 2 perspective. Log,... ...responsibilities for remote and onsite at client... ...knowledge of standard help desk service call methods...Remote workFull timeWork at officeHome office- IT Support Specialist II (Tier 2)StoneGate Senior Living in Lewisville, TX is seeking... ...incidents from the Service Desk team.Troubleshoot and... ...ticketing platform.Provide remote and occasional on-site support... ...initiatives.Mentor Tier 1 technicians and assist with technical development...Remote work
$49k - $70k
...community dedicated to helping each other, our... ...challenges, and proactive support. With strategic locations... ...As a Service Desk Technician II within the Dental Division... ...our team providing top-tier support to clients. This... ...via phone, email, and remote assistance tools, requiring...Remote workTemporary workWork at officeWork visaMonday to Friday- ...Job Description Job Description Help Desk Specialist II Task 3: TSD Advanced Support (Tier II) Ashburn, VA / Orlando, FL / San Antonio, TX - Primarily remote, within commuting distance Rotating shifts, 24x7x365 coverage required BILINGUAL HIGHLY PREFERRED...Remote workWork at officeRotating shift
- ...IT Help Desk Technician Tier 1.5 (MSP) We are a veteran-owned provider of Managed IT Services and proactive... ...Tier 1.5 (MSP) to handle first level support and some level 2 support for Microsoft... ...routers, firewalls, and security. Remote access solution implementation and...Remote work
- DirectViz Solutions, LLC (DVS) is seeking a Tier I Help Desk Analyst to support a large DoD team from Alexandria, VA, with remote flexibility. The role involves frontline customer... ..., and escalating complex issues to Tier II. Public trust clearance is required. Responsibilities...Remote job
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