Commercial Field Service Supervisor, Utility

Field SupervisorTesla is seeking an experienced and dynamic Field Supervisor to provide technicians/electricians with training opportunities, manage schedules, follow up on open cases, actively monitor fleets, and fulfill preventative maintenance obligations. The Field Supervisor will be responsible for most, post-installation responsibilities and service work as it relates to performance and system uptime with the support of associated engineering and deployment teams.ResponsibilitiesManage Service Technicians/Electricians, set schedules and priorities to aid in the troubleshooting and repair of equipment within assigned regionBe ready to travel for extended periods of time covering multiple locations in respective region with minimal notice. Maintain high levels of communication and feedback within the service organization; prepare daily updates of work completed, problems identified, and future timelinesExercise discretion and independent judgment while overseeing the field service work and their successful completion of work orders as they relate to troubleshooting down or underperforming systemsEvaluate the work of technicians and electricians to provide both quarterly and yearly performance reviews along with controlling overall regional spend and when needed propose cost effective solutionsProvide necessary "On-boarding", "On-The-Job-Training" and training resources to Field Service Technicians. Work with Engineering and Training departments to ensure effective processes are in placeResponsible for the day-to-day operation. Including acting on actual events, arrange resources and monitor the progress. Review expense reports and timesheets for accuracySafety oriented, ability to prioritize safety standards for the field and escalate activities that may jeopardize the safety of field technicians or equipmentRequirementsCommercial or Utility Scale Industrial Storage experience preferred with 1+ years experience creating Scopes of Work for maintenance or electrical services3+ years of experience working within maintenance, operations, and managementAbility to manage voluminous amounts of data especially while using Excel, Outlook, and WordStrong attention to detail, organizational, time-management, and problem-solving skillsExperience writing Corrective Action Reports and strong Case Management skills and familiarity with ticketing systems such as JIRA, Confluence, or similar Computerized Maintenance Management Systems (CMMS) preferredTraining and current certification as required in OSHA / NFPA 70E / Safety experience with PV systems preferredValid driver's license required. Ability to work a flexible schedule, may include weekends, evenings and holidaysCompensation & BenefitsBenefitsAlong with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:Medical plans > plan options with $0 payroll deductionFamily-building, fertility, adoption and surrogacy benefitsDental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contributionCompany Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSAHealthcare and Dependent Care Flexible Spending Accounts (FSA)401(k) with employer match, Employee Stock Purchase Plans, and other financial benefitsCompany paid Basic Life, AD&DShort-term and long-term disability insurance (90 day waiting period)Employee Assistance ProgramSick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid HolidaysBack-up childcare and parenting support resourcesVoluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insuranceWeight Loss and Tobacco Cessation ProgramsTesla Babies programCommuter benefitsEmployee discounts and perks program