Dispatcher/Scheduler

Responsive Recruiter

Be the operational backbone of a fast-growing mobile pet grooming business, coordinating schedules, optimizing routes, and delivering a seamless, cage-free, one-on-one experience for pets and their owners. This role is perfect for someone who loves organization, problem-solving, and keeping everything running smoothly.

We Offer:

• Paid ongoing training, Bark & Mane training, and mentorship opportunities
• Employee recognition through company events, swag, and additional incentives!
• Tools/supplies provided
• This position is fully remote-work from home!
• Must be available weekends

Responsibilities:

• Customer Service: Handle incoming calls, comfortable plus selling, schedule appointments, and address customer inquiries regarding mobile grooming services.
• Route Optimization: Plan efficient daily routes for groomers, minimizing travel time and maximizing productivity.
• Data Management: Maintain accurate customer records, including pet information, contact details, and grooming history.
• Conflict Resolution: Resolve scheduling conflicts, address customer concerns, and manage potential issues with groomers.

Requirements:

• Previous paid dispatcher or scheduler experience.
• Exceptional communication and interpersonal skills.
• Strong organizational and time-management abilities to handle schedules.
• Customer service orientation with the ability to resolve inquiries and problems promptly.

Bark & Mane - Overview:

• Our custom-designed mobile pet grooming vans come equipped with air conditioning, heating, electricity, and water—without the need for external hookups. We prioritize eco-friendliness and provide a spacious, comfortable environment for pets to move freely, allowing groomers to focus on each pet's individual needs.
• At Bark & Mane, we offer a 100% cage-free, one-on-one grooming experience—all in the convenience of our clients' driveways.

Compensation: $20.00 per hour

At Bark & Mane Mobile Pet Grooming, we're on a mission to improve the lives of pets and their families through loving, expert grooming care delivered right to their door. Our groomers provide a stress-free, one-on-one experience that prioritizes each pet's comfort, safety, and well-being.

As part of our team, you'll work in a supportive environment where your expertise is respected and your passion for pets can thrive. Our professionally equipped mobile grooming vans provide a clean, safe workspace so you can focus on delivering personalized care to every pet you meet.

Join a team that values professionalism, supports your growth, and provides the tools you need to focus on what matters most — helping pets look great, feel their best, and live happier lives.