Senior Tier 2 SaaS Support Specialist
Dormont Manufacturing Co
Dormont Manufacturing Co is seeking a Tier 2 Support Representative to enhance our Customer Support team in Boston. This role is vital in providing high-quality support, troubleshooting complex inquiries, and ensuring customer satisfaction. The position follows a hybrid work model, requiring four days weekly in the office. Candidates should have 3-5 years of experience in customer technical support, with strong communication skills and problem-solving abilities. Competitive compensation, comprehensive benefits, and professional development opportunities are offered, including unlimited time off to recharge. #J-18808-Ljbffr Dormont Manufacturing Co
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