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Senior Tier 2 SaaS Support Specialist (Hybrid, Mon-Thu)

HqO, Inc

HqO, Inc is seeking a Tier 2 Support Representative in Boston to join our Customer Support team. In this role, you will respond to escalated customer inquiries, ensuring high-quality support that drives satisfaction and retention. The role requires 3-5 years of experience in customer support, with a focus on SaaS. Applicants should have excellent communication and troubleshooting skills. This position offers a collaborative hybrid work model with competitive compensation and benefits. #J-18808-Ljbffr HqO, Inc

Vacancy posted 4 days ago
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