Order Administrator

Job Summary

Responsible for entry of the sales order entry process. Review customer purchase orders, with focus on accurate match to valid quote, as well as entry into ERP system. Work with other departments on an as needed basis related to order entry tasks, in an exceptional customer service manner.

Duties and Responsibilities

Timely processing, review, and entering of sales orders into ERP System

Communicate status/confirmation of order entries to the Program Managers

Assist on a case by case basis, with purchase order cancellation analysis to Program Manager (when POs are cancelled by Customer)

Assist Program Managers on processing RMA requests

Assist with Material Review Board (MRB) coordination duties

Assist in the maintenance of departmental dashboard metrics, to track group tasks for higher level reporting

Assist in additional team tasks as they are created and/or required, with intent on supporting and driving towards company goals

Qualifications

Experience may be considered in lieu of degree.

Administrative experience, manufacturing process familiarity a plus.

Must have professional communication skills.

Microsoft software knowledge, with emphasis on Excel proficiency.

Excellent grammar and spelling skills a must.

Must be a quick learner and a strong team player.

Requires exceptional organizational skills and accuracy, in order to coordinate all aspects of sales administration.

Must be detail-oriented and organized, with ability to work under pressure.

Must be open to working some early morning and/or late evenings during peak seasons.

Working Environment

Generally works in an office environment, where the role requires sustained focus and independent work

Note: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.

Columbia Tech is an Equal Opportunity Employer. Columbia Tech does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.