Director of Sales - Courtyard Raleigh/Cary Parkside Town Commons

Position Summary The Director of Sales at Courtyard Raleigh/Cary Parkside Town Commons is responsible for leading all sales and marketing efforts for the hotel, developing strategies that increase revenue, grow market share, and build long‑term customer relationships. This role works closely with the General Manager, revenue management, operations, and front desk teams to identify business opportunities, secure group and corporate accounts, and ensure every client experience reflects the Courtyard by Marriott brand standards. Key Responsibilities Develop and execute strategic sales and marketing plans to achieve hotel revenue goals, occupancy targets, and market share growth. Proactively solicit, qualify, negotiate, and close business from corporate accounts, groups, meetings, associations, government, social groups, and local market segments. Build and maintain strong relationships with new and existing clients, community partners, travel managers, meeting planners, and key accounts. Lead account management efforts, including sales calls, client presentations, site tours, proposals, contracts, follow‑up, and customer correspondence. Analyze market trends, competitor activity, demand patterns, and customer feedback to identify opportunities for revenue growth. Partner with the General Manager and revenue management team on pricing strategy, forecasting, business plans, promotions, and room revenue optimization. Coordinate with operations, front desk, housekeeping, food and beverage, and event teams to ensure booked business is communicated clearly and executed successfully. Maintain accurate sales activity, account notes, booking details, contracts, and reports in the hotel’s sales systems and customer relationship management tools. Prepare and submit weekly, monthly, quarterly, and annual sales reports, action plans, production reports, and forecasts as required. Represent the hotel at networking events, trade shows, community functions, sales blitzes, and industry events to strengthen the hotel’s visibility. Ensure all sales activities support Courtyard by Marriott service standards, brand expectations, and guest satisfaction goals. Qualifications Minimum of 3 years of hotel sales, hospitality sales, business development, or related sales experience preferred. Previous leadership experience in hotel sales or a similar revenue‑generating role strongly preferred. Bachelor’s degree in Business Administration, Marketing, Hospitality Management, or a related field preferred; equivalent experience may be considered. Proven track record of meeting or exceeding sales goals, revenue targets, and account production expectations. Strong knowledge of local market conditions, hospitality sales channels, corporate travel, group business, and revenue management principles. Experience with hotel sales systems, property management systems, customer relationship management tools, and Microsoft Office applications preferred. Ability to read, analyze, and interpret sales reports, budgets, forecasts, and market data. Core Competencies Excellent verbal and written communication skills. Strong negotiation, presentation, and relationship‑building abilities. Results‑driven mindset with a focus on revenue growth and customer satisfaction. Ability to prioritize multiple accounts, deadlines, and sales opportunities in a fast‑paced environment. Professional, polished, and service‑oriented approach with clients, guests, and team members. Strong business acumen, attention to detail, and problem‑solving skills. Ability to collaborate effectively with hotel leadership and cross‑functional departments. Self‑motivated, organized, and proactive in identifying and pursuing new business. Physical Requirements & Work Environment The position is based at the hotel and requires regular interaction with guests, clients, vendors, and hotel team members. The Director of Sales may attend off‑site sales appointments, community events, trade shows, and networking functions. Schedule flexibility is required and may include occasional evenings, weekends, or holidays based on business needs. Responsibilities necessitate frequent walking, standing, bending, reaching, and occasional lifting up to 50 lbs. The role also demands constant mental and visual attention. Equal Opportunity Employer The hotel is committed to providing equal employment opportunities to all applicants and employees and maintaining a workplace that values professionalism, respect, and inclusion. #J-18808-Ljbffr Courtyard By Marriott