IT Project Coordinator

Job Description

Supports Agile delivery and release management activities for software development teams. Assists with recurring sprint ceremonies, release readiness activities, and production change processes to help ensure efficient and predictable software delivery. Coordinates ServiceNow change requests, prepares CAB documentation, maintains sprint release manifests, schedules Go/No-Go meetings, assists with sprint closeout activities, and supports sprint planning.

Provides administrative and operational support to Project Managers, Systems Engineers, and Software Engineers by maintaining project documentation, tracking action items, coordinating recurring activities, and preparing meeting materials, dashboards, and status reports. Assists with coordinating release schedules across multiple development teams and production support resources.

The ideal candidate is organized, detail-oriented, eager to learn, and comfortable managing multiple priorities in a fast-paced Agile environment. Strong written and verbal communication skills are essential, along with the ability to build effective working relationships across technical and business teams. Experience using AI tools such as Microsoft Copilot, OpenAI ChatGPT, or Anthropic Claude to improve productivity, documentation, meeting preparation, and workflow efficiency is highly desirable.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills and Requirements

1-3 years of project coordination, project administration, or software development support experience

Exposure to Agile software development practices and sprint ceremonies

Familiarity with Jira, Confluence, ServiceNow, or similar project management and ticketing tools

Experience creating presentation materials, meeting notes, dashboards, and status reports

Strong organizational, communication, and time management skills

Proficiency with Microsoft Office or Google Workspace applications

Familiarity with AI productivity tools (e.g., Microsoft Copilot, OpenAI ChatGPT, Anthropic Claude) Experience supporting software development or technology organizations

Exposure to release management, change management, or CAB processes

Experience coordinating meetings and collaborating across multiple teams