Senior Business Development Specialist

Job Description

Job Description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

Are you a seasoned sales leader with a passion for building strategic partnerships and driving revenue? We’re seeking a Senior Business Development Executive to lead new client acquisition, manage key corporate relationships, and close high-value business accounts across IT and BPO services.

This role is ideal for a goal-oriented, expert communicator and strategist who thrives in a fast-paced environment and has a proven track record of selling complex solutions and consulting services.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.

Responsibilities

• Client Acquisition & Relationship Building
  Identify, qualify, and engage senior business leaders through outbound calls, emails, social media, and networking.
  Establish and maintain long-term relationships with corporate clients and strategic partners.

• Sales Strategy & Execution
  Collaborate with senior sales leadership to develop and execute targeted sales and marketing plans.
  Prepare and present proposals, tenders, and reports tracking sales activity, costs, and profitability.

• Market Intelligence & Positioning
  Conduct competitor analysis and market research to identify strategic positioning and communication approaches.
  Develop go-to-market strategies and product positioning in collaboration with internal teams.

• Cross-Functional Collaboration
  Coordinate with internal departments to ensure timely and budget-compliant project delivery.
  Partner with marketing, product, and operations teams to deliver contract-winning solutions.

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

• Bachelor’s degree in Economics, Finance, Marketing, Business Management, IT , or equivalent experience.
• 12+ years of successful sales and leadership experience in IT, BPO services, consulting, or software solutions.
• Proven success in selling managed services, system integration, and technology products .
• Familiarity with market research tools like Hoovers, Mintel , or similar platforms.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office Suite and other business tools.
• Ability to work independently, manage uncertainty, and proactively drive results.
• Strategic thinker with a consistent track record of meeting or exceeding sales targets .