Benefits Coordinator

ABOUT THE ORGANIZATION:

Operation PAR, Inc. is a non-profit organization offering the full continuum of services for individuals with substance use and/or mental health disorders. PAR has been providing comprehensive behavioral health treatment in west Florida since 1970 through advocacy, education, clinical services, and research.

BENEFITS:

• 9 paid holidays per year
• 3 weeks of PTO per year (on top of holidays). PTO increases to 4 weeks/year after 2 years of employment, and then to 5 weeks/year after 5 years of employment.
• Medical/Dental/Vision/Life Insurance
• 401k matching
• Tuition reimbursement
• Continuing education, reimbursement for professional certifications, and qualified supervision.

JOB SUMMARY:

The benefits coordinator position is responsible for assisting in the day-to-day operations of group benefits programs (health, dental, vision, disability, worker's compensation, life insurance, retirement plans, etc.). This position provides excellent customer service and manages quality benefits plans. The coordinator works to improve existing programs and monitors benefits administration.

DUTIES AND RESPONSIBILITES:

• Works with broker and administrator on new benefits plans and/or vendors to identify those that present the best value.
• Implements new benefits programs.
• Serve as a primary contact for plan vendors and third-party administrators.
• Coordinate transfer of data to external contacts for services, premiums and plan administration.
• Recommend changes to internal processes to reduce costs and increase efficiency.
• Document and maintain administrative procedures for assigned benefits processes.
• Ensure compliance with applicable government regulations. Ensure timeliness and accuracy of required reporting and fees.
• Coordinate daily benefits processing. Handle enrollments, COBRA, terminations, changes, beneficiaries, disability, accident and death claims, rollovers, QDROs, QMCSOs, distributions, loans, hardships and compliance testing.
• Oversee maintenance of employee benefits files, maintain group benefits database and update employee payroll records.
• Gather employee data and oversee the processing of monthly billings and the preparation of vouchers for payment of administrative fees for all group plans.
• Allocate group health and dental claims monthly and review quarterly.
• Audit the accuracy and performance of functions performed by benefits staff.
• Perform plan audits. Prepare, collect and organize data for actuarial assessments. Review data in conjunction with actuarial evaluation task forces.
• Review both short- and long-range cost estimates/projections and relevant statistical analyses regarding modifications in benefits programs and implementation of new programs.
• Provide customer service support to internal and external customers. Develop communication tools to enhance understanding of the company's benefits package.
• Design and distribute materials for benefits orientations, open enrollment and summary plan descriptions. Provide training and support to all employees.

SKILLS AND ABILITIES:

• Computer proficiency and technical aptitude with the ability to use Microsoft products, including PowerPoint; experience with HRIS and benefits databases.
• Project and team management/leadership skills and experience.
• Proven ability to work effectively in a team environment with associates.
• Effective planning and priority setting. Ability to manage several complex projects simultaneously while working under pressure to meet deadlines.
• Strong analytical skills and a thorough knowledge of plan designs.
• Ability to understand, evaluate and make judgment on proposals (RFPs).
• Knowledge of benefits contract language.
• Knowledge of all pertinent federal and state regulations, filing and compliance requirements, both adopted and pending, affecting employee benefits programs, including the ACA, ERISA, COBRA, FMLA, ADA, Section 125, workers' compensation, Medicare, OBRA, and Social Security and DOL requirements.
• Excellent communication and organization skills.

EDUCATION AND EXPERIENCE:

• Bachelor's degree in human resource management or related field preferred and one year of related benefits or employee benefits administration experience OR 5 years of benefits experience and a minimum of high school diploma.
• SHRM-CP or SHRM-SCP and CEBS professional designations preferred.
• Proficient in Microsoft Word, Excel, and Outlook.
• Technical knowledge in plan designs, contract compliance, and claims analysis.
• Experience working with brokers, carriers, and TPAs.
• Strong understanding of HIPAA, COBRA, and FMLA compliance.
• Experience in administration, compliance, and audits.
• Familiarity with ADP Workforce Now, Carrier Connections, and Zoom is preferred.

SKILLS AND ABILITIES:

• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Detail-oriented with a high level of accuracy.
• Ability to manage multiple tasks and priorities.
• Strong organizational and time management skills.

PHYSICAL REQUIREMENTS:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at a time.

SPECIAL REQUIREMENTS:

• Must pass level II background check ( and drug screen.
• Must have valid driver's license or state ID card.

Reasonable accommodations will be made for otherwise qualified individuals with a disability. Veterans encouraged to apply. Operation PAR Inc is a drug-free workplace that adheres to federal regulations as it pertains to marijuana use.

EOE/ADA/VETERANS/DFWP