Office Assistant II

Position Overview Department: Office of Financial Aid and Scholarships This position is an Oakland University Professional Support Association‑MEA/NEA position. The incumbent will be represented by the MEA/NEA. Qualified bargaining unit members will receive interviews and initial consideration. The role is full‑time, Monday–Friday, 40 hours per week. Position Purpose To coordinate the clerical processing for a specialized function by performing a variety of multi‑step processes according to a specified framework of procedures, regulations and precedents; and to serve as an informational source. Responsibilities Manage the front desk and provide exceptional customer service to students, faculty, staff and external visitors. Coordinate clerical tasks and ensure timely completion according to established procedures. Operate word processing, spreadsheet and database applications to produce documents and reports. Communicate effectively in a high‑paced, demanding environment and handle stressful situations with professionalism. Work as a self‑starter within a positive team environment, multitasking and following through on priorities. Minimum Qualifications High school graduation or an equivalent combination of education and experience. Four years general office work including experience prioritizing work and meeting deadlines. Possess keyboarding skills necessary to perform successfully in the position. Ability to operate standard office equipment. Ability to interact effectively with the public, students, faculty, and staff. Knowledge of proper grammar, spelling and punctuation and ability to use standard office source manuals. Ability to compose correspondence. Ability to deal effectively with people under stress. Ability to perform functions consistent with intermediate word processing and intermediate spreadsheet applications, demonstrated by a skills assessment. Desired Qualifications Unless otherwise required by an applicable collective bargaining agreement, all minimum, additional and desired qualifications are preferred. Qualifications, degrees, and/or experience deemed comparable and/or equivalent by Oakland University in its sole and exclusive discretion may also be considered. Pay and Benefits Salary: $48,239 annually Employee Group/Grade: C‑7 Work Schedule: Full‑time (40 hours per week), Monday–Friday Pay Schedule: Monthly Job Open Date 07/09/2026 #J-18808-Ljbffr Oakland University