Business Transformation and Change Management, Senior Specialist

Candidates in this role will demonstrate:

• Strategic change management expertise , developing and executing change strategies that help leaders and crews successfully navigate organizational, operational, and business transformation initiatives while driving adoption of new behaviors, processes, and ways of working.
• Stakeholder consulting, communications, and engagement capabilities , building trusted partnerships with leaders, SMEs, and cross-functional partners while translating complex topics into clear, compelling, and audience-focused messages that foster understanding, alignment, and commitment to change.
• Leadership enablement and readiness focus , coaching leaders, facilitating discussions, and developing tools and resources that equip leaders to communicate effectively, support their teams through change, and reinforce desired outcomes.
• Understanding of the people side of change , recognizing how organizational change impacts individuals and teams, proactively identifying adoption risks and resistance points, and developing strategies that promote engagement, ownership, and long-term success.
• Comfort navigating ambiguity and complexity , proactively identifying risks, connecting information across workstreams, synthesizing diverse inputs, and driving clarity on evolving priorities and decisions.
• Facilitation and engagement expertise , leading workshops, working sessions, and stakeholder conversations that surface insights, build alignment, and move initiatives forward.
• Adaptive and innovative problem solving , leveraging data, feedback, and emerging tools, including AI-enabled capabilities, to improve communications, drive engagement, and enhance organizational outcomes.

Qualifications and Skills:

• 5+ years of experience in business transformation, change management, or process improvement initiatives.
• Preferred experience with hands-on change management and communication planning within large-scale transformation programs.
• Bachelor’s degree (B.E./B.Tech/BBA/BA) or equivalent combination of education and experience required; graduate degree (MBA or M.Tech) preferred.
• Good to have skills include change management methodologies (e.g., ADKAR, Kotter), stakeholder engagement, communication planning, organizational readiness assessment, risk mitigation, and metrics-based success evaluation. Strong interpersonal, facilitation, and executive communication skills are essential, along with cross-functional collaboration and influencing without authority.
• Preferred certifications: Prosci Change Management.
• Ability to operate in a fast-paced, ambiguous environment, acting as a strategic partner to leadership and a tactical guide to project teams

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.