Client Navigator / Case Worker - New York, NY - MS 26-12983
$39 - $43 per hourCompu-Vision - Northeast
Job Description
Job Description
Job Title: Client Navigator / Case Worker
Location: New York, NY
Job Type: Contract
Duration: 8 Weeks
Shift: Day Shift | 9:00 AM – 5:00 PM
Schedule: Monday–Friday | 40 Hours/Week
Local Candidates Required: Yes
Traveler Candidates Required: No
Pay Range: $39 - $43/hour
Note: This job doesn't offer any benefits.
Position Overview
We are seeking a Client Navigator / Case Worker to support patients through screening, diagnosis, referrals, scheduling, and care coordination. The role requires strong healthcare scheduling experience, EPIC proficiency, and bilingual English/Spanish communication skills.
Required Qualifications
- Bachelor's degree from an accredited college or university
- Minimum 3 years of relevant experience
- At least 2 years of healthcare or procedural scheduling experience
- Proficiency with EPIC scheduling tools, including Snapboard and referral work queues
- Strong organizational and attention-to-detail skills
- Ability to manage high-volume scheduling
- Strong communication and collaboration skills
- Ability to prioritize competing demands and meet deadlines
- Ability to provide coverage for other scheduling staff
- Bilingual in English and Spanish
Preferred Qualifications
- Experience with breast cancer navigation and care coordination
- Experience with genetic testing referrals and insurance authorization processes
Responsibilities
- Maintain patient databases, appointments, diagnostic workups, and care plans
- Assist patients from initial screening through diagnosis
- Coordinate internal and external referrals
- Obtain medical records, mammograms, pathology results, and other documentation
- Provide navigation support and assess barriers to care
- Coordinate genetic testing referrals and verify insurance
- Process financial hardship forms and communicate with testing companies
- Refer patients with high-risk lesions or genetic risk to appropriate specialists
- Maintain patient records, program data, meeting minutes, and compliance documentation
- Facilitate financial clearance and counseling for preoperative breast surgery
- Monitor tumor registry data for reporting and grant submissions
- Communicate with clinicians and hospital departments to resolve workflow issues
- Participate in community outreach and breast cancer education programs
- Verify insurance coverage and authorizations
- Monitor and triage referral work queues
- Schedule patients as needed
- Assist patients with MyChart enrollment
- Report concerns and recommend program improvements
Special Requirements
- Bilingual English and Spanish required
Vacancy posted 5 days ago
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