Social Services Specialist- King County Veterans Program

Social Services Coordinator

The Department of Community and Human Services values diverse perspectives and life experiences. The Department encourages people of all backgrounds to apply, including Black, Indigenous, and People of Color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with lived experiences. The Adult Services Division (ASD) seeks to fill one Career Service and two Term Limited Temporary positions with an anticipated duration of twelve (12) months within its King County Veterans Program (KCVP) for a Social Services Coordinator. This position will provide general program support to include initial client triage, assistance with establishing program eligibility and program enrollment (for internal and external services), assessment lab support of employment and vocational needs, referrals, and linkages to existing programs throughout King County, and outreach to community partners. These positions will work with case managers and other team members to support veterans to gain the necessary supports to thrive in King County. Veterans may present with a variety of needs, from stabilization to access and navigation of services, the Social Services Coordinator will work closely with internal and community partners to provide resources and support to our Veterans, with the goal of helping veterans, servicemembers and their families achieve their greatest potential.

This selection process may also be used to create a pool of candidates for current and future career service, term-limited-temporary, and special duty opportunities. The pool will be active for 6 months.

King County's Department of Community and Human Services (DCHS) provides equitable opportunities for people to be healthy, happy, and connected to community.

This position is open to all qualified candidates that meet the minimum qualifications. Interviews for this selection process will take place on or around September 21, 2026.

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions, please contact View email address on click.appcast.io.

The following items are required to be considered for this vacancy:

• NeoGov Job Application (The responses on your job application should be thorough and complete and will be used in the screening process)
• Supplemental Questions (The responses to the supplemental questions should be thorough and complete and will be used in the screening process)

Your application may be rejected as incomplete if you do not include the relevant information in the application. Cover letters and/or resumes are not accepted in lieu of a completed application. Applications and/or Supplemental Questionnaires that state "see my resume" or "see my personnel file" are considered incomplete and will not be accepted.

This is a direct service position and is scheduled to work 40 hours per week, Monday - Friday, 8am - 5 pm, in the office. The incumbent will be required to work out of both offices in Tukwila (645 Andover Park W 1 st Floor Tukwila, WA 98188) and Northgate (Northgate Executive Center II, 9725 3rd Ave NE, Suite 300, Seattle, WA 98115), with a focus on the Northgate office. This position meets the provisions of the Fair Labor Standards Act and is overtime eligible with supervisory pre-approval. This position is not represented by a union.

This position has been designated Mission Critical. Unless otherwise directed by the County Executive, department director or agency head, all employees, regardless of designation, are expected to report to work or request leave during an emergency or inclement weather.

For more detailed information, please visit HR Policy County Operations During Emergency Situations and the King County Guidelines for Workforce Management in an Emergency.

Job Duties

To be considered minimally qualified applicant must demonstrate a background that provides the knowledge, skills and ability to:

• Assists in researching and gathering eligibility documentation (DD214, Military Service Records, employment verification, etc.) in order to access the full suite of veterans services.
• Provides support to clients with navigating program enrollment and access to internal and external services.
• Aids with engaging in programs, including referrals to community partners and training/employment opportunities.
• Informs veterans of available resources and provides information on how to access community resources.
• Assists with intake and triage of immediate client needs.
• Gathers and provides up-to-date veteran specific resources to the Veterans Assessment Lab and assists with planning and executing veteran service-specific events.
• Builds relationships with internal team members and provides outreach to community contractors and other community providers of services to assist veterans.
• Assists veterans in navigating complex systems to include Service-Connected Disability Claims Assistance, VSHSL Benefits Programs, etc.
• Performs other related duties as assigned.

Experience, Qualifications, Knowledge, Skills

Knowledge of veteran specific community resources and referral agencies to include Federal, State and Local level services (VSHSL). At least one year of experience working (professional/volunteer) with veterans or serving the community, providing supportive services directly or indirectly through programs. Skill in working and building rapport with diverse cultural, socio-economic and ethnic populations. Customer service skills in person and via telephone/email (discretion, patience, etiquette, professionalism). Computer skills and proficiency in a variety of software programs, including Microsoft Office 365. Proficiency working with databases, conducting searches, running reports, and ensuring data quality. Skill in written and oral communications for a variety of audiences and the ability to manage work across two KCVP sites. Strong interpersonal skills, including the ability to work in a cooperative and collaborative manner as a team member, develop working relationships within KCVP sites and with external partners; well-developed conflict resolution and de-escalation skills. Valid Washington State Driver's License or the ability to travel around the county in a timely manner. Desired Qualifications: Experience working with community-based social services programs in King County. Experience working with adult populations in crisis. Experience working in community-based social setting.

Benefits

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:

• Excellent medical, dental, and vision coverage options
• Life and disability insurance
• Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
• Transportation program and ORCA transit pass
• 12 paid holidays each year plus two personal holidays
• Generous vacation and paid sick leave
• Paid parental, family and medical, and volunteer leaves
• Flexible Spending Account
• Wellness programs
• Onsite activity centers
• Employee Giving Program
• Employee assistance programs
• Flexible schedules and telecommuting options, depending on position
• Training and career development programs

For additional information about employee benefits, visit our Benefits, Payroll, and Retirement Page. This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails. Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass. For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.