Post Market Surveillance Lab

Job Description

Job Description

Job Title: Post Market Surveillance Lab Analyst
Job Description

We are seeking a diligent and analytical Post Market Surveillance Lab Analyst to perform evaluations on returned devices associated with reported complaints. This role requires a balance of hands-on analysis in a biohazardous lab and technical report writing. The analyst will work collaboratively with various departments to coordinate product testing and ensure accurate documentation and communication of findings.

Responsibilities

• Perform evaluations and analysis on returned devices using procedures, judgment, and experience.
• Document and determine root cause evaluations accurately.
• Review Device History Records and coordinate product testing with internal departments and external consultants.
• Prepare technical reports of evaluations and manage the product experience file.
• Receive and manage complaints from customers, asking pertinent questions and submitting evaluation findings.
• Triages new product experience report files and investigates events in a timely manner.
• Maintain accurate entry of product experiences in the database.
• Record the condition of returned products, including observations and photographs.
• Interpret technical product specifications and Device History Records.
• Communicate effectively internally and externally regarding product experiences.
• Assess if a medical device report needs to be filed with global regulatory agencies.
• Support inspections by regulatory agencies and provide support to the Legal Department regarding product complaints.
• Collaborate with cross-functional groups and coordinate product testing/analysis.
• Support the Quality Management Systems, Environmental Management Systems, and comply with regulatory requirements.
• Perform additional related duties and responsibilities as assigned.

• Bachelors Degree in a science-related field (biology, biochemistry, neuroscience, etc.).
• 0-2 years of experience within a lab or medical space.
• Technical writing experience.
• Proven ability to communicate effectively and efficiently.
• Strong customer service skills.

• 1+ years of working experience post-college (technical preferred).
• Experience with root cause analysis/failure analysis.
• 3+ months lab experience and/or anatomy/physiology experience.
• Lab experience, TA experience, or research experience from college preferred.

The work environment is a team setting with 50% of the time spent in a lab and 50% at a desk (laptop with a dual screen). The role supports the Electrophysiology business unit and involves working in various conditions from well-lit offices to research labs. Tasks require significant use of a computer and other office equipment, good correctable vision, and hand/eye coordination. Training will take approximately 2-3 months depending on the individual.

Job Type & Location

This is a Contract to Hire position based out of Saint Paul, MN.

The pay range for this position is $24.00 - $26.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Saint Paul,MN.

This position is anticipated to close on Jul 14, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on ziprecruiter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.