Car Sales Shared Services Coordinator

Car Sales Shared Services Coordinator

Are you a highly organized communicator who thrives in a fast-paced, customer-focused environment? Join our team as a Car Sales Shared Services Coordinator and become the go-to partner for the dealerships and group operations!

What You'll Do:

• Serve as the main contact for the management teams and the group admin offices
• Ensure car sales files are processed accurately and on time
• Liaise with lenders and product vendors to support dealership operations
• Answer funding-related questions and provide expert guidance
• Participate in strategy meetings to improve processes and customer experience

What We're Looking For:

• Strong organizational and communication skills
• Ability to build relationships across teams and with external partners
• A proactive mindset and attention to detail

This role is located at the Enterprise Mobility Lakeside campus in Maryland Heights, MO (2291 Ball Drive, Maryland Heights, MO 63146).

What you'll get with this position:

• A full-time position with a competitive starting salary of $39,700 (19.09/hr)
• A flexible, hybrid schedule working Monday through Friday
• A career path with advancement and growth opportunities
• 14 days paid time off within your first year with us + 6 paid holidays
• Full benefits, 401K, profit sharing and great discounts

Customer & Group Support

• Act as the primary contact for assigned Groups, providing expertise in car sales processing, accounting, and compliance
• Deliver high-quality service to internal and external customers
• Communicate weekly, monthly, and annual reports to Groups
• Lead group calls to review reporting and performance metrics

Operational Oversight

• Monitor daily reporting to ensure timely completion and funding of car sales transactions
• Assist with processing transactions throughout the month
• Resolve issues related to funding, data entry, and collections
• Handle branch-specific requests such as auditing files, managing returned vehicles, and scanning documents

Collaboration & Relationship Management

• Partner with Groups and Shared Services to identify trends and resolve problems
• Build and maintain strong relationships with teams and vendors
• Participate in meetings to share insights and improve customer experience

In addition to these job functions, candidates will also need to display proficiency in the following Competencies:

• Executing
• Working With a Team
• Customer Service
• Detail-Oriented
• Analyzing
• Communication
• Flexibility

Equal Opportunity Employer/Disability/Veterans

Minimum:

• High School Diploma/GED Required
• Must have 2+ years of customer service and/or administrative experience
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future