Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Library Technical Assistant II - Access Services

The New York Public Library

Library Technical Assistant II

For more than 125 years, The New York Public Library (NYPL) has been an essential provider of books, information, ideas, and education. With collections numbering more than 56 million items and serving more than 16 million patrons in person each year and millions more online, NYPL's reach is both local and global. Our mission is to inspire lifelong learning, advance knowledge, and strengthen our communities.

At our world-class research centersincluding the Humanities and Social Sciences Research Library at the Stephen A. Schwarzman Building, the Library for the Performing Arts, and the Schomburg Center for Research in Black Cultureexpert staff facilitate the work of our diverse communities, offering inspiring reading rooms, programs, exhibitions, fellowships, and a dynamic range of research services. Their work is supported by dedicated staff on the Collections and Research Services teams. We are proud to be the most public and widely used research library in the world.

Access Services is part of the Humanities and Social Sciences Research Library and is responsible for storing, locating, status updating, and delivering materials to the reading and study rooms in the Stephen A. Schwarzman Building. The Access Services team ensures an excellent public service experience through timely and efficient delivery of Library materials, including 3.5 million general collection onsite items and millions more offsite. Among the storage spaces at the Stephen A. Schwarzman Building, the Milstein 2 Research Stacks represent an innovative approach to managing research library inventory of over 2 million items. The Access Services team also partners with the Research Collections and Preservation Consortium (ReCAP) in delivering materials stored in the Princeton storage facility to the research libraries.

Reporting to the Manager of Research Access Services, the Library Technical Assistant II plays an integral role in ingesting, storing, moving, and supporting the ongoing preservation of the Library's general collections. The Library Technical Assistant II plays an essential behind-the-scenes role in providing excellent and welcoming public service for our millions of patrons.

Responsibilities

  • Fulfill reader requests and maintain research collections by physically delivering and refiling materials, checking items in and out using ILS cataloging and inventory software, and executing routine collection inventories and document scanning.
  • Ensure the successful movement and tracking of offsite materials to and from service locations
  • Prepare collections for access, service, and long-term preservation by applying labels, attaching barcodes, and performing essential stabilization tasks to protect research materials
  • Train colleagues in workflows as assigned
  • Other related duties as assigned
The New York Public Library
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Library Technical Assistant II - Access Services in New York, NY vacancy
  •  ...IT Help Desk Technician II The IT Help Desk Technician II serves as an advanced technical resource within the IT support team,...  ...networking, VPN connectivity, file access, and endpoint management....  ...articles to support consistent service delivery. Provide user guidance... 
    Suggested
    Remote work
    Weekend work
    Afternoon shift
    Early shift

    Jazz at Lincoln Center

    New York, NY
    1 day ago
  • The Whitney Museum of American Art in New York is seeking a part-time Library and Archives Assistant to support cataloging, processing, and access of our collections. This role focuses on MARC cataloging, archival description, and reference support for staff and researchers... 
    Suggested
    Part time

    Whitney Museum of American Art

    New York, NY
    2 days ago
  •  ...the Performing Arts is seeking a Library Student Worker for the Fall 2026 semester to assist with daily library operations...  ...clear communication, and reliable service to students, faculty, and staff....  ...position emphasizes helping patrons access materials, navigate databases,... 
    Suggested

    amda-internal

    New York, NY
    4 days ago
  • $40k - $45k

     ...Job Title Service Desk Analyst I Company L.E.K. Consulting Location New York, NY (Hybrid work model available) Job Overview The L.E.K...  ...requested that are not limited to daily support Qualifications Technical Skills: Understanding of PCs, tablets, mobile phones, peripherals... 
    Suggested
    Permanent employment
    Full time
    Remote work

    L.E.K. Consulting

    New York, NY
    5 days ago
  • $22 - $30 per hour

    Service Desk Rep I Location: West Point, GA (On-Site...  ...employee support for technical inquiries received via...  ...issues to Service Desk Rep II or management when...  ...bending, reaching, or accessing areas such as under desks...  ...PTO, education assistance, and annual merit increase... 
    Suggested
    Full time
    Work at office
    Local area
    Immediate start
    Remote work
    All shifts
    Shift work
    Night shift
    Afternoon shift

    Hyundai Autoever America

    New York, NY
    5 days ago
  • $53.85 - $67.82 per hour

     ...Engineering, this IT Support Engineer II will be a core member of our...  ...onboarding and offboarding, access provisioning, and account...  ...or comparable) to troubleshoot technical issues and improve day-to-day...  ...frameworks or formal ticketing/service management practices Basic... 
    Hourly pay
    Full time
    Work at office
    Worldwide
    Sleeping nights

    Spring Health

    New York, NY
    5 days ago
  • Position:Desktop Support Engineer II (Slack)Location: New York, New...  ...This role involves providing technical support, reviewing...  ...proficiency and understanding of web services and standard API patterns.Familiarity...  ...full-time consultants have access to benefits, including medical... 
    Full time
    Remote work

    Pinnacle Group

    New York, NY
    3 days ago
  • $15.49 per hour

    Library Assistant / Page - Youth Services Department Position Available: Library Assistant / Page - Youth Services Department - Part-Time Library of the Chathams Hours: Shelving hours are: Tuesdays and Thursdays, 3 to 6 p.m. Desk shifts are: Fridays from 1 to 6 p.m.... 
    Hourly pay
    Part time
    Shift work
    Weekend work

    LibraryLinkNJ Technology Advisory Group

    New York, NY
    4 days ago
  •  ...The Stephen B. Luce Library at SUNY Maritime College seeks a forward-thinking and collaborative Technical Services Librarian to join a highly engaged team. The successful candidate...  ...to support efficient discovery and access to library collections. Develop and apply... 

    ELUNA Content Working Group

    New York, NY
    14 hours ago
  • $32 per hour

    The Library and Archives Assistant will support the Library and Archives team in all aspects of collections...  ...processing, circulation, reference, access, organization, and storage. This is a...  ..., with experience in art sources and services Specific knowledge, abilities and/or... 
    Hourly pay
    Part time
    Local area
    Remote work

    Whitney Museum of American Art

    New York, NY
    2 days ago
  •  ...Librarian II – Print Collection (Temporary) The Miriam & Ira D...  ...Librarian II will support public service and instruction for...  ...forward research and reference assistance to patrons in the reading room...  ...schedule appointments in Aeon, the Library’s special collections appointment... 
    Temporary work
    Remote work

    METRO | 599

    New York, NY
    4 days ago
  • $29 per hour

    *Description* The Live Expert Service Desk Analyst will provide first and second tier technical support to internal employees. The candidate will require...  ...and triaging within this environment. Assist customers in gaining access to various systems and servers. Deploy/... 
    Full time
    Contract work
    Temporary work
    Traineeship
    Local area
    Remote work
    Shift work
    Weekend work

    TEKsystems

    New York, NY
    2 days ago
  • $10k

     ...Infrastructure and Support Services Job summary 1 week ago...  ...and Support Services (IIS) is seeking an...  ...providing first-line technical support to end-users,...  ...forgiveness and repayment assistance programs that lessen your...  ...to providing access and reasonable accommodation... 
    Full time
    Work at office
    Local area
    Work from home
    2 days per week

    NYC Department of Health and Mental Hygiene

    New York, NY
    5 days ago
  •  ...Director of IT Infrastructure, the Service Desk Technician will provide hands-on technical support for MOCJ's desktop and...  ...assigned to authorized employees. -Assist staff with configurations and the...  ...network connectivity, remote access, MOCJ approved software, hardware... 
    Work at office
    Remote work

    City of New York

    New York, NY
    3 days ago
  • $70.36k

     ...threats and building digital government services, OTI is at the forefront of how the city...  ...HOURS/SHIFT Day - Due to the necessary technical duties of this position in a 24/7 operation...  ...Associate (Data)-Assignment Levels I, II, and III working for the City of New York... 
    Permanent employment
    Full time
    Work at office
    Shift work
    Night shift
    Weekend work
    Afternoon shift

    City of New York

    New York, NY
    1 day ago
  •  ...Technician to provide comprehensive technical support across desktop,...  ...technical issues, assist with network and server operations...  ...ensure timely resolution of service requests in accordance with established...  ...with network owners, users, access teams, Tier 2 and Tier 3... 
    Work at office
    Remote work

    AITA Consulting Services, Inc.

    New York, NY
    2 days ago
  • $28 - $32 per hour

     ...Contract Service Desk Technician Position Summary Our client is seeking a motivated...  ...Desk Technician to provide first-level technical support for end users across a diverse...  ...to basic hardware, software, account access, and connectivity issues to minimize user... 
    Contract work
    Work at office
    Remote work

    Soni Resources

    New York, NY
    4 days ago
  •  ...Overview The Service Desk Analyst will serve as front‑line, level 1, IT support for the enterprise...  ...queues during their assigned tour (I, II or III). Provide support and customer...  ...of the Service Desk Area. Remain technically knowledgeable and current on all Service... 

    TEKsystems

    New York, NY
    2 days ago
  • $20 - $22 per hour

     ...Job Purpose: Level 1 support is the first tier of support, provided by Service Desk Analyst Level 1 with the least experience, lower understanding of technical issues, and limited access to resources. Essential Job Functions: Respond to telephone, email and... 
    Contract work
    Part time
    Remote work
    Visa sponsorship
    Monday to Friday
    Flexible hours
    Night shift
    Weekend work
    Afternoon shift

    Milestone Technologies

    New York, NY
    3 days ago
  • $75.9k - $106.43k

     ...Respond to requests for assistance in person or via remote support...  ...Information Security, and Network Services teams to resolve issues with...  ...), Facilities systems, and Access Control systems. Setup and...  ...and resolving technical issues. Excellent verbal... 
    For contractors
    Work at office
    Local area
    Remote work
    Flexible hours

    Boston Properties

    New York, NY
    3 days ago
  •  ...Office for People With Developmental Disabilities seeks clerical, secretarial, and office aide staff at Salary Grade 09. This Civil Service posting is part of the ASU - Administrative Services Unit (CSEA), with responsibilities aligned to state agency operations and... 
    Work at office

    State of New York - People With Developmental Disabilities, ...

    New York, NY
    2 days ago
  • $36.71 per hour

    Reporting to the Assistant Director of Metadata and Collection Services, the Librarian for Collection...  ...coordinates the New School Libraries’ collection services...  ...Digital Library and Technical Services (DLTS) Director...  ...the discovery of open access and open education materials... 
    Hourly pay
    Contract work
    Work at office
    Local area
    Remote work

    The New School

    New York, NY
    3 days ago
  • $70k - $80k

     ...the very best in IT Support Services in the Metro New York area.Â...  ...an IT Field Support Technician II who will respond to Level 1 &...  ...professional who enjoys solving technical problems independently,...  ...driver's license is required. Access to a car is preferred (although... 
    Work experience placement
    Work at office
    Remote work

    Griffin Resources

    New York, NY
    more than 2 months ago
  •  ...A New York library is seeking an Assistant Librarian to manage public services, support reference operations, and ensure the accuracy of the library's online resources. Candidates must possess an MLS from an ALA-accredited institution or be pursuing one, along with experience... 
    Weekend work
    Afternoon shift

    METRO | 599

    New York, NY
    5 hours ago
  •  ...personnel, and team members across various IT services departments (IT Asset Management,...  ...Providing phone, remote, and desk‑side technical support to users in the areas of e‑mail,...  ...Government assets—either mobile or laptop—and assist end users with delivery/return of assets... 
    Contract work
    For contractors
    Work at office
    Remote work
    Shift work

    Empower AI

    New York, NY
    1 day ago
  • $62.4k - $68.4k

     ...Description Role: Technology Support Analyst II Location: Albany, NY Pay Rate...  ...!   Job Responsibilities: Technical Support: Assist with diagnosing and resolving hardware...  ...Management: Log, track, and resolve service requests and incidents using the organization... 
    Permanent employment
    Work at office
    Local area

    Addison Group

    New York, NY
    6 days ago
  • $72.5k

     ...The IT Support Technician I/II provides responsive, high-quality technical support to Benefit Funds employees...  ...accurately and within established service expectations. Utilize an incident...  ...to ensure reliable performance. Assist the Systems Administrator and other... 
    Work at office
    Local area
    Remote work
    Relocation

    N Y C District Council Carpenters Welfare Fund

    New York, NY
    6 days ago
  • About The Opportunity This Service Desk Analyst position is a remote United States based...  ...will provide timely and accurate tier one technical support to all clients generated from...  ...for all clients. Create user accounts and access rights for clients when applicable.... 
    Casual work
    Work at office
    Remote work
    All shifts
    Shift work
    Weekend work

    Triwill Group

    New York, NY
    4 days ago
  • Harbor IT is seeking a Help Desk Technician II for remote-first support within the Service Delivery team. You will own tickets end-to-end, mentor Help Desk I staff, and escalate complex issues across healthcare and life sciences environments. The role emphasizes uptime... 
    Remote job

    HARBOR IT

    New York, NY
    4 days ago
  • $22 - $29 per hour

    Job Title Aquatics Technical Support Specialist II Department Customer Support Reports To Customer and Technical...  ...to escalated calls and offer assistance to clients. Success in this role...  ...Responsibilities Provide exceptional customer service to all clients and internal team... 
    Hourly pay
    Remote work
    Weekend work

    VivoAquatics

    New York, NY
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Library Technical Assistant II - Access Services. Be the first to apply!