Accounts Receivable Specialist

Job Description

Job Description

Summary

As an Accounts Receivable Specialist, you will be a key member of the finance shared services team within the accounts receivable function. Your primary focus will be on ensuring accurate and timely recording of customer transactions, monitoring outstanding balances, and handling cash applications. Leveraging your expertise in accounts receivable procedures, you will play a critical role in maintaining efficient cash flow and minimizing aging of customer balances. You will also collaborate with cross-functional teams to address customer inquiries, resolve billing disputes, and contribute to process improvements.

Essential Functions

Accounts Receivable Management:

• Perform day-to-day accounts receivable activities, including recording customer transactions and researching needs for debit or credit memos.
• Monitor and manage customer balances and aging reports.
• Apply customer payments accurately and promptly to customer accounts, including timely reconciliation and resolution of on-account payments.

Invoice Inquiries and Discrepancies:

• Respond to inquiries from customers, internal teams, and other stakeholders in a prompt and professional manner.
• Investigate and resolve invoicing and payment discrepancies or disputes, coordinating with relevant departments as needed.

Customer Relations:

• Collaborate with the billing team to resolve any billing discrepancies and support billing activities.
• Build and maintain positive relationships with customers, addressing invoice-related inquiries courteously and efficiently.
• Assist customers in resolving issues and facilitating successful payment collection.

Process Improvement:

• Identify opportunities to streamline accounts receivable reconciliation and cash application processes and improve efficiency in procedures.
• Collaborate with team members to propose and implement process enhancements.

Documentation and Record Keeping:

• Maintain accurate and organized billing records and documentation.
• Record billing-related information in appropriate systems and databases.

Reporting and Analysis:

• Prepare accounts receivable and cash application reports and key performance indicators (KPIs) for management review.
• Provide insights on accounts receivable and cash application trends and potential improvements.

Skills & Qualifications

• High school diploma or equivalent. Associate’s degree or relevant certification in accounting or finance is a plus.
• 2+ years of experience in accounts receivable, cash applications or a related financial role.
• Strong attention to detail and accuracy in accounts receivable and cash application operations.
• Proficiency in using accounts receivable and cash application software and accounting systems.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.
• Familiarity with financial regulations and compliance requirements related to invoicing and accounts receivable.

We are the leading national installer for select high-value and stylistically important interior finishes, such as flooring, cabinets and countertops, to our homebuilder customers, )single family, multi-family, commercial and repair & remodel customers.

Company Description

We are the leading national installer for select high-value and stylistically important interior finishes, such as flooring, cabinets and countertops, to our homebuilder customers, )single family, multi-family, commercial and repair & remodel customers.