VP, Commercial Operations

Role Description

Reporting directly to the CRO and serving as a key member of the CRO leadership team, this is a high-impact executive opportunity to help architect and scale the growth engine of a $1B global systems integrator.

As the VP, Commercial Operations, you will be the operational counterpart to the CRO’s strategic mandate, translating vision into scalable, data-driven execution across the entire commercial organization. You will own and optimize the end-to-end commercial infrastructure spanning:

• Sales operations
• Revenue operations
• Proposal management
• Deal desk
• GTM technology
• Analytics
• AI strategy

This is a highly visible leadership role with enterprise-wide influence across global geographies, business units, and solution practices. You will drive alignment across:

• Sales
• Marketing
• Customer Success
• Finance
• Operations

Leading a team of 5–8 Directors and Senior Directors, you will modernize the commercial operating model, elevate execution, and create the foundation for the company’s next phase of scale.

What You’ll Do

• Design and govern the global sales operating model, including territory design, quota frameworks, capacity planning, and coverage strategy.
• Own CRM strategy, pipeline integrity, forecasting, and data governance across all commercial systems, delivering accurate revenue visibility to the CRO, ELT, and Board.
• Align Sales, Marketing, and Customer Success through a unified GTM operating model, shared data architecture, and common performance metrics.
• Drive commercial performance across pipeline velocity, win rates, retention, productivity, and revenue growth.
• Lead the global proposal management function, including strategic pursuits, bid governance, and RFP, RFI, and RFQ responses.
• Own the commercial technology stack, including CRM, CPQ, proposal management, marketing automation, BI, and sales engagement platforms, while defining the AI and automation roadmap for commercial operations.
• Transform and lead a centralized deal desk supporting quote-to-cash execution, pricing, approvals, discounting, and complex commercial terms.
• Develop scalable pricing and deal structuring capabilities across labor models, equipment margins, subcontracting, and project risk.
• Build and maintain a single source of truth for GTM analytics and performance metrics, delivering dashboards on pipeline health, revenue performance, bid outcomes, and tool ROI.
• Lead commercial enablement strategy, including sales playbooks, messaging, and sales readiness, in partnership with Marketing and Offering Management across AV integration, broadcast, experiential, and managed services offerings.

Qualifications

• 15+ years of progressive experience in sales operations, revenue operations, commercial operations, or GTM strategy, with at least 5 years in a leadership role.
• Proven experience leading commercial operations, revenue operations, or GTM strategy within a $1B+ revenue organization or similarly complex global enterprise environment.
• Demonstrated experience owning bid management or large deal pursuit functions.
• Proven track record building and scaling GTM technology stacks, including CRM, CPQ, and BI platforms.
• Practical experience evaluating and deploying AI tools in a commercial context.
• Executive-level communication skills with the ability to present to CRO, CEO, and Board audiences.
• Experience leading globally distributed teams across multiple time zones.
• Bachelor’s degree required.

Preferred Skills/Qualifications

• Experience at a global systems integrator, IT services firm, or large professional services organization strongly preferred.
• Salesforce experience preferred.
• MBA or advanced degree preferred.

Benefits

• Multiple medical plan options to suit your family’s needs
• Dental (including orthodontic coverage) and vision plans
• Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401k with Employer Match
• Paid Time Off and Paid Holidays
• Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services
• Commuter Benefits
• And much more