Surgery Scheduler

Job Details Level: Experienced Location: RO Northeast - Philadelphia, PA 19114 Position Type: Full Time Education Level: High School Travel Percentage: Up to 25% Job Shift: Day Shift Schedule Monday through Friday, 7:30 AM to 4:30 PM Job Summary The Surgery Scheduler makes, schedules, and communicates surgery appointments for patients in an efficient and timely manner. Key Accountabilities Excellence in service to a variety of customers, including our patients, physicians, partner departments, and external stakeholders. Administrative accuracy and attention to detail in scheduling, and team communication. Schedulers must maintain a KPI of cases scheduled per week. Responsibilities Greets and registers patients in a prompt, pleasant, and helpful manner. Verifies necessary information: demographics/Insurance/Primary Care Physician, Procedure and laterality. Schedules and coordinates patients’ surgical appointments for all participating locations and non-surgical related diagnostic studies including, but not limited to Epidural Steroid Injections and EMG Testing. Maintains paper and computerized logging system. Answers the telephone in a professional manner, answers any questions within the area of the position’s responsibility, forwards calls, or sends message by appropriate means to all necessary individuals. Checks surgery scheduling referral report every morning and makes corrections as needed. Provides resources to patients as needed. Schedules patients’ procedure, pre-operative testing, medical clearance, orthotic (if needed), and post-operative appointments. Completes reservation form and sends it over to the appropriate surgical facility along with all facility forms. Scans all patient information, reservation and consent forms as well as fax confirmations into EMR chart. Creates referral in EMR and sends insurance/surgical information to the representative in order for authorization to be obtained. Adds procedure to Physicians Outlook calendar (if applicable). Completes and faxes PATS prescriptions/clearance form as Sx Quick fax/Referral request to the patient's primary care physician. Obtains requested results from PCP/Surgical Facility and scans into EMR chart with necessary communication to clinical team. Reviews physicians schedules weekly. For any cancellations or rescheduled cases: sends notification to facility and physician. Clinical team will work with scheduler to fill OR schedule. Follows up 10 days prior to patients surgical date: all lab, EKG and clearance results. Fax to appropriate facility, PCP and scan into EMR along with fax confirmations and assigns to your Physicians Pool. Documents/Scans all appropriate information via EMR. Qualifications Two years of work experience in a medical office setting with medical receptionist or surgical scheduling experience. Knowledge of medical terminology, third-party billing, insurance regulations and ICD-9 and CPT coding desirable. Computer skills including, but not limited to, MS Office. Minimum high school diploma or equivalent required. Pay Range $18.00/hr - $25.00/hr COVID-19 Vaccination Policy As a condition of employment at Rothman Orthopaedics, it is required you receive the COVID-19 vaccination. Requests for reasonable accommodations will be considered. Equal Opportunity Employer Rothman Orthopaedics is an Equal Opportunity employer committed to providing opportunities to all qualified applicants without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. We value developing an inclusive and equitable environment that strengthens our organization and allows us to better attract and retain a diverse workforce that is representative of our patients and our community. We model our values by creating and enacting practices that encourage participation from all backgrounds, perspectives, and experiences. #J-18808-Ljbffr