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Remote Customer Success Coordinator

Triptasticadventures

Role Overview

We are increasing our remote team and are seeking customer-centered individuals who enjoy with assisting clients and handling multiple priorities. In this role, you will help coordinate reservations and related services, including accommodations, activities, transportation, and event-based arrangements.

This role isfor those who communicate clearly, stay organized, and are comfortable working independently in a remote setting while collaborating with a supportive team.

Key Responsibilities
  • Support clients with planning and coordinating customized arrangements
  • Research, compare, and confirm reservation options based on client needs
  • Provide accurate information and thoughtful recommendations
  • Communicate professionally via email and phone
  • Assist with updates, changes, and service-related inquiries
  • Maintain organized and accurate client records
  • Participate in training sessions
What We Offer
  • Fully remote
  • Flexible schedule
  • Ongoing training
  • Supportive team setting
Qualifications
  • Authorized to work in the US, UK, Mexico, Australia, or Spain
  • Strong written and verbal English communication skills
  • Reliable internet access and smartphone (computer is also strongly recommended)
  • Strong customer service skills
#J-18808-Ljbffr
Vacancy posted 2 days ago
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