Administrative Assistant

Administrative Assistant (Clerical Union)

Community & Economic Development (CED) Department

The Community & Economic Development (CED) Department is seeking a self-motivated, detail-oriented individual committed to providing excellent customer service to fill a recently vacant Administrative Assistant position. This role involves a variety of administrative tasks to support the operations of the CED Department. The successful candidate should be highly organized, adaptable, and capable of managing multiple priorities in a dynamic environment, while working collaboratively and independently to help achieve the goals of the CED Department.

Responsibilities

• Support CED front office duties, which include, but are not limited to responding to phone calls, emails, questions, and working with walk-in customers in a professional manner
• Provides routine administrative support for the CED Department
• Supports the CED Office Manager, Building Commissioner, and Director of CED by providing routine administrative and secretarial support
• Provides exceptional organizational, communication, and technology skills, as well as the ability to manage a wide range of administrative tasks in a fast-paced, public-facing environment
• Provides excellent customer service to residents, applicants, landowners, and staff
• Schedules meetings, site visits, and inspections, in addition to the management of calendars
• Processes a variety of permits (ex. building, electrical, gas, parking, plumbing, signs, etc.)
• Support necessary research to complete public records requests
• Maintain files, databases, and website updates
• Prepare and maintain forms, reports, correspondence and related information
• Prepare meeting minutes and transcripts
• Other duties as assigned

Qualifications

The ideal candidate is well organized, customer-service oriented, has excellent communication and time management skills, works collaboratively and independently, in addition to:

• High school diploma or equivalent is required
• Minimum of 2 years of Administrative Assistant, Clerical, Secretarial, Customer Service experience preferred
• Experience with software such as Microsoft Office Suite (Word, PowerPoint, and Excel), Adobe, Google Workspace
• Knowledge of OpenGov or other municipal permitting software is beneficial
• Proficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing
• General knowledge of municipal government operations is a plus
• Bilingual is beneficial, but not required

Benefits/Position Logistics

• Full-time (37.5-hours/week) union position
• Occasional evening meetings may be required
• Pay range is from $26.5265-$31.8887 per hour, with step increases outlined in the union agreement
• Full health benefits, paid time off, paid holidays, and more.

How to apply:

Interested candidates should submit one combined pdf document that includes a cover letter and resume with a file name (last name, job title applying, Natick) to View email address on click.appcast.io or to the Director of Human Resources, Town of Natick, 13 East Central Street, Natick, MA 01760.

EOE