Full-Time Assistant Manager

Role Summary Cinemark Assistant Managers assist in the overall operation of the theatre. They ensure policies and procedures are being followed and operational standards are achieved. They are cross‑trained in all departments to support where needed, and to provide inspirational training to all employees. The Assistant Manager can become a Senior Assistant Manager followed by Theatre Manager or General Manager after finishing the Management Accreditation Program and working for a minimum of six months. Responsibilities Follow the direction of the General Manager Support General Manager’s decisions in communication with staff Work in all departments and all theatre job functions Train and coach team members in their specific job functions Assist in the preparation of administrative and special reports for the General Manager Observe and participate in inspection of the theatre building, parking lot, landscaping, property, roof, exterior signage, and equipment condition Report the need for building, property, and equipment repairs to the General Manager Ensure that theatre team members follow the dress code Interact with guests for improved service and ensure that team members provide superior customer service Learn and follow the policies and procedures as established in Cinemark’s Guidelines and enforce them fairly and consistently Report all employee relations issues to the General Manager (in the absence of the GM, management should report employee relations issues to Follow the Employee Relations Reporting Protocol Maintain a high work‑ethic standard and code of conduct Consistently identify and sanitize high‑contact areas Properly utilize personal protective equipment while completing position‑specific tasks Adapt to the frequency and scope of required cleaning tasks Properly address any safety or security issues (trip hazards, lighting, suspicious persons, etc.) Perform other work‑related duties as assigned Requirements Must be at least 18 years of age High school or G.E.D. graduate preferred Complete three basic courses (Management Foundations, Annual Certifications, and MAP Core) within Cinemark’s Management Accreditation Program Complete basic food handling training and obtain any local or state‑mandated certification, health card, or food handlers permit where required Management members who work with alcohol must complete a Safe Alcohol Service training program Availability to work flexible hours including evenings, weekends, and holidays Require regular and consistent attendance Show an energetic and friendly attitude during each shift Provide excellent guest service Accurate cash handling and basic math skills Interpersonal skills, including the ability to communicate verbally and in writing with all ages, genders, and personalities; must be able to effectively and regularly converse in and comprehend English Be able to work in a team environment and independently Take and follow direction Respond with a sense of urgency Excellent time management, organizational skills, and attention to detail Ability to train and lead others Resolve conflict Physical and Environmental Requirements Frequent bending, kneeling, and lifting up to 50 lbs. Frequent standing, walking, and reaching around the theatre Noise level may be moderate to high at times Be able to work in a standing position for extended periods of time Benefits Available At Cinemark, we believe every team member should feel like a hero. Each career comes with a variety of blockbuster benefits for both hourly and salaried team members. Employee Discount 401(k) Matching Growth Opportunities Education Assistance Health Benefits Parental Leave Paid Time Off Daily Pay Free Movies *Benefits may vary by career category, so be sure to check the specific details on our career site. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All Cinemark theatres are designated smoke‑free workplaces. This includes vapor, electronic, conventional, cigars, etc. Cinemark is an Equal Opportunity Employer Pay Range: 21.55 - 23.80 #J-18808-Ljbffr