CRM Strategist (LATAM)

Who Are Massive Rocket? Massive Rocket is a rapidly scaling Braze and Snowflake agency on a mission to transform how digital marketing, product, and engineering teams connect. In just five years, we’ve grown at speed and are now gearing up for our next big milestone: hitting $100M in revenue. We build human experiences at scale, powered by cutting‑edge web, mobile, cloud, data, and AI technologies. If you’re excited by innovation, love solving complex challenges, and want to help shape the future of digital experiences, you’ll feel right at home here. Every role at Massive Rocket is entrepreneurial. The people who thrive here don’t just focus on their own remit — they understand the goals of the teams around them and actively contribute to the success of their colleagues, customers, and partners. We’re building a culture of ownership, collaboration, and growth, and we’re looking for people who want to make a real impact.

Who Are We Looking to Add to Our Team? As a CRM Strategist at Massive Rocket, you’ll work hand‑in‑hand with our Principal CRM Strategist to shape and deliver CRM strategies that move the needle for our clients. You’ll help build strategic plans, translate them into clear, actionable initiatives, and ensure they’re handed over smoothly to the execution team so they can drive KPIs, performance, and measurable ROI. You’ll play a key role in turning complex frameworks into simple, compelling narratives — the kind that teams can execute confidently and clients can rally behind. You’ll join client sessions throughout the Delivery Sales Lifecycle, helping uncover core challenges and contributing to data‑driven marketing strategies that make a real impact. You’ll also support the creation of pitches that tell powerful stories through strategy, data, and insight. And you’ll run strategy sessions grounded in lifecycle thinking, best practices, and proven principles to help clients unlock long‑term success. What Will You Do?