Assistant Registrar for Degree Services - Registrar's Office

Job Description The Assistant Registrar for Degree Services is a key member of the Office of the Registrar, responsible for supporting the integrity, functionality, and continuous improvement of degree audit, transfer credit, and degree completion processes. Primary Responsibilities Degree Audit Management: Assist with configuration, maintenance, and troubleshooting of degree audit systems and degree exceptions. Transfer Credit Oversight: Maintain transfer credit equivalencies and process post‑matriculate transfer credit. Operational Support & Staff Guidance: Provide support through customer service and oversee student staff as needed. Compliance & Data Security: Ensure confidentiality, accuracy, and security of student records. Cross‑Functional Collaboration: Partner with academic departments, advising, and ITS to implement policies. Reporting & Data Analysis: Use reporting tools to monitor degree progress and operational trends. Process Improvement & Systems Design: Identify inefficiencies and implement technology‑driven solutions. Forms, Workflow & Document Management: Develop and manage electronic forms and workflows. Other Duties: Perform additional responsibilities as assigned. Functional and Supervisory Relationships Reports to Associate Registrar for Degree Services. Supervises the following positions: May indirectly supervise Registrar's Office Student Staff, including Work‑Study Students and Student Assistants. Minimum Qualifications Bachelor's degree from a U.S. Department of Education or internationally recognized accredited institution. Minimum of two (2) years of full‑time professional higher education experience, including experience working in a fast‑paced, service‑oriented environment, adapting administrative systems, and degree audit or related Registrar functions. Experience collaborating with multiple stakeholders to implement solutions and achieve shared outcomes. Experience using problem‑solving approaches to address operational challenges and improve processes. Demonstrated experience in at least three core Registrar functional areas such as degree audit, transfer credit evaluation, academic records, and reporting. Experience using a Student Information System such as PeopleSoft or Banner. Preferred Qualifications Master's degree in a related field. Experience configuring or supporting degree audit systems (e.g., PeopleSoft Academic Advisement, Degree Works). Experience with transfer credit systems such as TES. Experience with workflow tools, form builders (e.g., JotForm), or document management systems (e.g., OnBase). Prior supervisory experience, including training and performance management. Experience working in a SUNY or similar complex higher education environment. Working Environment Typical office environment. Telecommuting eligible; requires on‑campus presence 50% of the time. Professional Rank and Salary Grade Assistant College Registrar, SL3, $57,151. Equal Opportunity Employer The University at Albany is an EO/AA/IRCA/ADA employer. #J-18808-Ljbffr