Administrative Coordinator

Administrative CoordinatorAs an Administrative Coordinator, you are key in the oversight, organization and management of your assigned department. Your strong attention to detail assures that requirements are met and daily processes are maintained efficiently and accurately.Department: Patient Flow AdministrationLocation: Riedman Campus - 100 Kings Highway South Rochester, NY 14617Hours Per Week: 40, Full-timeSchedule: 8-hour shifts, Monday–Friday, 8:00 a.m.–4:30 p.m.Preferred QualificationsThree (3) years of administrative office experience in healthcare preferredAssociate's degree or equivalent combination of education and work experience preferredExcellent oral and written communication skillsStrong organizational, multitasking and problem-solving skillsStrong team collaboration and interpersonal skillsHigh level of proficiency with PC, software applications and reporting toolsResponsibilitiesCoordinate and obtain prior authorizations for Skilled Nursing Facility (SNF) placements with insurance providersArrange and schedule patient transportationMonitor authorization and transportation status; escalate time-sensitive issues as neededCommunicate with clinical teams, patients or families, SNFs, payers, and transportation vendors to support timely dischargesAnswer and route incoming calls; provide accurate information as appropriateOrganize and maintain patient records and authorization documentation in compliance with HIPAAAssist with Kronos/timecards and general administrative supportManage mail, deliveries, and office suppliesSupport the onboarding and training of new team members as needed.Perform other duties as assignedSedentary - Sedentary roles are primarily office-based and require prolonged sitting (67–100% of the workday) with minimal physical effort and lifting limited to under 10 lbs. Fine motor skills are necessary for computer work, writing, and telephone use, supported by clear visual and auditory ability. Cognitive and emotional demands are high due to extended concentration, frequent interruptions, independent decision-making, and information processing. Although physical exposure is low, administrative areas within healthcare environments may occasionally involve contact with infectious agents. Some roles may require flexible hours, TB screening, or a valid driver's license.For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations.$19.00 - $25.00Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.