Senior Executive Assistant to the CEO, US and Americas, Europe, Middle East and Africa (New York)

This job is with Standard Chartered Bank, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Job Summary

The Senior Executive Assistant provides high-level administrative support to the CEO and team, as well as providing administrative support to other internal stakeholders and Management Team as needed. The Senior Executive Assistant acts as the primary point of contact and requires strong organizational skills, excellent communication, and the ability to handle confidential information with discretion.

Key Responsibilities

• Utilize independent judgement to strategically manage the CEO's desk based on a thorough understanding of key priorities.
• Exercise discretion to escalate issues to the CEO as necessary to avoid risk and ensure compliance with Bank standards.
• Calendar Management: Proactively schedule, organize, and coordinate meetings for the CEO with internal and external stakeholders, team meetings and townhalls, interviews, events and ad hoc meetings per business needs. Reserve meeting rooms and coordinate for video/audio set up and IT support for local and offsite meetings, including when visiting other offices. Make restaurant and venue reservations related to business meetings.
• Meeting notes and reports: Actively participate in various committee and senior meetings, taking comprehensive meeting notes and preparing meeting briefing memos to be shared with senior stakeholders.
• Travel: Independently arrange complex and detailed domestic and international travel itineraries, meeting agendas and logistics coordination between meetings. Obtain relevant cost and business approvals for any out of policy reservation needs following the bank's travel policy guidelines.
• Visa Preparation: Oversee the preparation and application documentation submission for obtaining business travel visa related to international travel.
• Expense Reports: prepare and reconcile corporate credit card monthly reports, out of pocket expense reports including obtaining receipts and necessary approvals to adhere to corporate expense policy prior to submitting to Accounts Payable in a timely manner.
• Visitors' support: assist visiting senior management with onsite logistics and administration needs - travel arrangements, ground transportation, meeting rooms and restaurant reservations, office access and visitors' cards, coordination of client meeting schedule with the local Management Team.
• Serve as the primary liaison with Executive Management offices (US MT, CFO, Global Heads) related to business administrative needs, executive visits and calendar support.
• Email Distribution Management: maintain an up-to-date team email distribution lists.
• Print & bind client presentations: onsite print and bind preparation of client and meeting presentations as needed.

• Handle confidential information: Role requires high level of confidentiality and to ensure correct sensitivity labelling and retention of documents.
• Prioritise conflicting needs, handle matters expeditiously, proactively, and follow through on projects for successful completion, often with deadline pressures.
• Business Events: close working relationship with Brand & Marketing for planning and coordination of business events, roadshows and conferences: venue scouting and research, timeline strategy and business planning coordination, preparation of client invitation list, obtaining Compliance approvals and clearance for any public official attendees or clients with current live deal mandates.
• Catering: order catering and organize onsite set up for company and team meetings and Townhalls.
• Administrative delegate to Corporate Head: Serve as Corporate Head Delegate for review/approvals for expense reports, travel, supply chain invoices, IT requests, HR approvals and raising job requisitions and others.
• Gifts & Entertainment: register any gifts and entertainment received/given by the CEO, in accordance to bank's policy.
• Sponsorships and Donations: Prepare and submit any sponsorships and donations requests on behalf of the CEO
• IT coordination: log IT tickets and coordinate IT support for the CEO
• Collaboration: Collaborate with the CEO office admin team, BPM and COO to ensure full business support; collaborate with other departments such as HR, Compliance, IT etc to meet all business needs and requirements.

Qualifications

• 10+ years of executive assistant experience preferably supporting C-level individuals
• Strong organizational skills that reflect the ability to perform and prioritize multiple tasks and be able to adapt to competing demands
• Excellent attention to detail
• Strong interpersonal skills and the ability to build relationships with global staff, Management, and external parties
• Demonstrated ability to achieve high performance goals and meet deadlines in a fast-paced environment. Highly resourceful with the ability to work independently effectively
• Proven ability to handle confidential information with discretion
• Proficient in Microsoft Office Suite
• Ability to work in-office everyday and be available outside of normal business hours as needed

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Expected annual base pay range for the role is 95,000 USD to 175,000 USD. The final offer will be determined on an individualised basis using a number of variables, including but not limited to skill set, depth of experience and education, internal relativity, and specific work location. At Standard Chartered Bank, Base pay is only part of the total compensation package. Discretionary variable pay and a range of attractive bank sponsored benefit programs are available and designed to foster employee overall health and well-being including, but not limited to, a best in class 401k plan with up to 8% employer match, robust medical plan coverage with employer funded Health Savings Accounts, inclusive family building benefits, and flexible/hybrid working arrangements for many of our positions subject to role specific considerations.

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

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