Director OF Customer Experience
Sun Life
Sun Life U.S. is seeking a Customer Service Director to lead specialty markets and optimize service delivery across co-sourcing and internal resources. The role collaborates closely with Dental management to meet service levels while reducing dependence on staff through external partnerships and process improvements. The director will drive satisfaction for members, providers, and customers in a fast-paced environment. #J-18808-Ljbffr
$128k - $252.5k
Position Summary Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative... ...technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and...SuggestedLocal area- ...patient needs. The Role: This is not your typical CSM/AM role. You own the full commercial lifecycle of a book of existing customers; from health and adoption all the way through negotiation, renewal, and expansion, across a complex product suite sold into a pharma...SuggestedFull timeContract workTemporary workLive inLocal areaRemote workFlexible hours
- ...products, programs, and services. This role combines exceptional customer service with consultative sales opportunities, ensuring... ...relations. Requirements 5 + years of customer service or support experience (required). 5 + years of sales or consultative selling experience...SuggestedPrivate practiceWork at officeLocal areaFlexible hours
- ...is seeking a remote Account Manager to manage and grow a book of business within the Strategic Partnership Team. You will retain customers under long-term contracts, generate opportunities within existing networks, and lead client reviews. The role focuses on account management...SuggestedLong term contractRemote work
$8k
...Sales team, you'll play a crucial role in helping our valued customers drive their businesses forward. As a trusted advisor, you'll leverage... ...be true? Come see for yourself! From our in-person new hire experience and award-winning training programs to our inclusive culture...SuggestedFull timeTemporary workPart timeWork experience placementShift work$119.6k - $215.4k
...Are you passionate about building relationships and ensuring customer success? Are you a fast learner who is fascinated by cloud technologies... ...be successful in this role you will: Have 8 years of relevant experience and a Bachelor's Degree in Computer Science or its equivalent...Work experience placement- You will manage increasingly complex accounts with a strong focus on self-funded business while collaborating with senior teammates Utilizing Gallaghers resources and tools, you will create effective client deliverables You support the employee bene Manager, Client Service...
- ...Gallagher's tools, systems, and shared resources Required: Bachelor's degree with 3+ years client service and/or claims management experience -OR- High School degree/GED with 8+ years client service and/or claims management experience. Life & Health license...Local area
- ...Information Technology, Business or related field or relevant experience and/or education as determined by the company in lieu of bachelor... ...covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection...For contractorsWork at officeLocal area
- ...client-facing travel and a strong talent for building strategic partnerships. You will leverage your 2+ years of B2B sales staffing experience in F&A, or 3+ years in high-stakes finance sales, to drive growth, negotiate favorable terms, and contribute to a performance-...Work at officeLocal area
$78.8k - $145.13k
...managed in the U.S., so strong communication skills with both clients and internal team members is essential.Preferred Skills and Experience: Bachelor’s degree in related field or equivalent work experience5+ years of experience in data analytics, health care, or...Full timeWork experience placementRemote workFlexible hours$151.4k - $311k
...largest and most sophisticated Health Care industry accounts. Candidates should have an entrepreneurial spirit, relevant industry experience, strong relationship management skills and a proven track record in selling professional services. In this role, candidates will...$50k - $60k
...forpulling items such as MVR, CLUES, Risk Meters, RCE etc. Work Experience 3+ years’ experience in Personal Property and Casualty witha... ...and is cooperative and collaborative. Able to obtain firsthand customer information and use it for improvementsin placements and...Work experience placement- ...hire Accounting Consultants (Engagement Directors) for our Client Accounting and Advisory Services (CAAS). CAAS provides customized accounting support for our clients (typically... ...you will need:Ten years relative work experience including public accounting. Prior industry...Hourly payFull timeWork experience placementInterim roleFlexible hours
$19 per hour
...Customer Service Lead With Raymour and Flanigan, you'll quickly learn that our core beliefs are about you! We believe that if we... ...team to ensure our vision of enhancing the customer shopping experience is continually strengthened. What we need from you is:...Hourly payNight shift- ...contracts Intermediate critical thinking skills Basic judgment and decision making skills Minimum Qualifications: Education and Experience: Education equivalent to graduation from a standard high school and experience equivalent to four years of full-time increasingly...Remote jobFull timeContract workTemporary workPart time
$180k - $220k
...Grant Thornton is seeking an Advisory Director Client Relationship Executive within our... ...across shared services, finance, IT, HR, customer service, and industry-specific operations... ...Minimum of at least 10 years of overall sales experience with at least 5 years selling...Work at office- ...hire the best because we believe great people create exceptional experiences. That’s why we hire individuals who not only bring talent and... ...track record managing multi-stakeholder relationships at the Director-to-VP level. ~ Deep operations fluency with an understanding...Full timeTemporary workLive outLocal areaRemote work
$67.9k - $180k
...Position Overview The Customer Service Lead (SDL Leadership) is responsible for overseeing service desk operations, ensuring high... ...Technology, Computer Science, or related field (or equivalent experience). ~7+ years of experience in IT support or service desk environments...Contract workWork at office$18 per hour
...POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide...Hourly payFull timeWork experience placementLocal areaFlexible hours- Marriott Hotels - 1 Day Hill Road - Responsibilities: Deliver guest-centric service to guide guests through their stay; Move about the hotel spaces and assist with operational needs; Address guest requests and complete relevant reports; Assist with meals and share highlights...Local area
$60k - $65k
...Restaurant / Entertainment Manager in East Hartford, Connecticut. This role involves coordinating team efforts to enhance the guest experience in a vibrant entertainment environment. Responsibilities include managing Food & Beverage operations, recruiting a skilled staff,...$125k - $180k
...ensuring our platform is powerful, trusted, and truly transformative. About the Role Hippocratic AI is seeking a Customer Success Executive with health systems experience to support clients across the Central Region, including the Midwest and portions of the South and...Night shift- ...resources, and support they need to deliver an exceptional care experience for clients and their families. Founded in Silicon Valley,... ...care, social work, or related industry preferred Excellent customer service and conflict resolution skills Computer proficiency...Full timeWork experience placementWork at officeLocal areaFlexible hoursShift work
- ...Innovation and Adaptability: Adapt to changes in the market, customer needs, and technology, and introduce innovative strategies, processes... ...support. QUALIFICATIONS AND SKILLS 5-7 years of experience in client success, support, sales, implementation, or a related...Permanent employmentRemote workWorldwideShift work
$19.94 per hour
...way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can... ...Responsibilities Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the...Hourly payLocal areaFlexible hoursNight shiftWeekend workAfternoon shift$97.85k - $165.71k
...ensure our solutions consistently deliver maximum value. We hire the best because we believe great people create exceptional experiences. That’s why we hire individuals who not only bring talent and passion, but who thrive in our unique culture and live out our Core...Live outLocal areaRemote work$75k - $110k
...leading professional services firm is seeking a Client Services Director to generate client engagement opportunities. This role... ...offering an annual salary range of $75,000 to $110,000 based on experience, plus a competitive commission structure and comprehensive benefits...Base plus commissionRemote work- ...Responsibilities Handle inbound customer phone calls via RingCentral Respond to customer inquiries across email, Zendesk, SMS, Meta,... ...follow-up Help encourage satisfied customers to share positive experiences Ensure public-facing responses are professional, accurate, and...
- Hy-Vee, Inc. in Farmington, CT seeks a Service Manager to lead the Grocery department and ensure outstanding customer service. This non-exempt role supervises employees, coordinates daily tasks, and coaches staff to uphold Hy-Vee standards. Strong communication and a passion...
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