Administration Assistant

Job Summary The Service Center Administrative Assistant will assist in the day-to-day operations of front office claims, billing, and scheduling. The compensation for this position ranges between $16-$18/hr depending on experience. Essential Functions and Duties Separate and process all incoming mail, faxes and emails addressed to location Process requests for information from corporate office, prepare quote packages for COD and corporate customers Retrieve claims and documents received in the mail from customers and disperse them as needed Print and put in order all documents retrieved out of email Check mail and disperse as needed Perform customer care duties including communicating with customers regarding driver arrival times, scheduling pick-ups and drop-off times, taking in claims, etc. Assist with collecting timecard information and working with other office staff to resolve pay issues Answer all incoming calls and direct to respective parties Greet all visitors who come into front office Knowledge, Skills and Abilities Knowledge of company software Interpersonal communication Organizational skills Ability to multitask Required Education and Experience Required: High School diploma or GED Preferred: Previous experience in office administration Working Conditions Indoors Office Environment Sitting for long periods of time Frequent use of telephone #J-18808-Ljbffr