Business Office Manager

TerraBella Senior Living proudly serves thousands of residents and families offering a full range of lifestyle and care options including Active Independent Living, Assisted Living, Memory Care, and short‑term Respite. With a foundation rooted in purpose, hospitality, and connection, TerraBella fosters communities where both residents and team members thrive. As part of one of the largest senior‑living organizations in America, TerraBella communities have earned Great Place to Work® certifications from 2022‑2026. TerraBella culture, growth, and heart define who we are. We continually aspire and invest in learning and development opportunities that support our team members’ professional growth, ensuring every team member has the tools to build a meaningful and rewarding career. TerraBella Senior Living is looking for a Business Office Manager to join our community The Laurels & The Haven in Highland Creek. Responsibilities Prepares and submits necessary documentation for resident move‑ins, move‑outs, transfers and ancillary charges. Oversees cash controls including the depositing and posting of cash receipts and implementing and monitoring controls over petty cash. Maintains daily cashbooks for operational accounts and prepares monthly bank reconciliation; monitors and oversees the processing of accounts payable. Ensures department manager’s complete appropriate assignment of departmental expenses and supporting documentation is executed and maintained. Coordinates the processing of payroll and employee benefits; and the payment of insurance, real estate taxes and related reporting requirements. Prepares and enters journal entries and maintains appropriate sub schedules for Balance Sheet accounts. Reviews and distributes the monthly financial statements. Prepares Management reports as requested. Maintains team member, resident, vendor and financial accounting files in accordance with established policies and requirements. Interfaces with residents on billing/collection issues. Oversees preparation and maintenance of resident files, records and reports. Manages community Human Resource function. Responsible for ensuring a positive first impression, following the established new hire orientation program. Oversees payroll and Team Member paperwork including new hire and Change forms. Manages open positions using the applicant tracking system (ATS) and job postings. Manages scheduling for Concierge team members. Creates set‑up and oversight for Health Center resident’s/patient’s private accounts and prepares necessary reports to adhere to State, Local and Federal guidelines. Other duties as assigned. Qualifications Bachelor’s degree in Accounting with one‑year experience as an Accountant. Associate’s degree in Accounting with two to three years related experience. Benefits Eligible team members receive a comprehensive benefits package, including medical, dental, vision, life and disability insurance, paid time off, paid holidays, 401(k) with company match, Employee Assistance Program and accident insurance policies. EOE D/V

JOB CODE: 1007022

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