ABA Administrative Assistant

ABA Administrative Assistant

We are a growing ABA therapy clinic in Winter Garden dedicated to providing compassionate, high-quality, child-first services to children on the spectrum and their families. We are seeking a dependable, organized, and detail-oriented Administrative Assistant to support the day-to-day operations of our clinic.

Responsibilities

• Open and close the clinic each day
• Answer and direct incoming phone calls
• Greet families and visitors in a professional, friendly manner
• Verify insurance eligibility and benefits
• Submit and track insurance authorizations for ABA services
• Order and maintain clinic and office supplies
• Assist with scheduling and coordinating appointments
• Maintain accurate client records and documentation
• Support BCBAs, RBTs, and leadership with administrative tasks
• Ensure the clinic remains organized and running efficiently
• Perform additional administrative duties as assigned

Qualifications

• Previous administrative or medical office experience preferred
• ABA, behavioral health, or pediatric healthcare experience is a plus
• Experience working with insurance verification and authorizations is preferred
• Strong organizational and multitasking skills
• Excellent verbal and written communication
• Proficiency with EHR programs (e.g. Central Reach) and Google Workspace
• Ability to work independently and as part of a team
• Reliable, professional, and detail-oriented

What We're Looking For

The ideal candidate enjoys helping others, thrives in a child-friendly environment, and takes pride in keeping operations running smoothly. We are looking for someone who is proactive, dependable, and committed to providing excellent customer service to the families we serve.

Schedule

• Part-time
• Flexible weekday hours (approximately 2030 hours per week)

Benefits

• Competitive hourly pay (based on experience)
• Paid training
• Supportive and collaborative team environment
• Opportunity for growth within our expanding ABA clinic

If you're passionate about helping families and enjoy keeping an office organized and efficient, we'd love to hear from you. Please submit your resume along with a brief description of why you'd be a great fit for our team.