Bilingual Karen Treatment Coordinator

Job Description

Job Description

Application Deadline: Until filled

Salary: $24.00 - $26.00 per hour

This is a full time position.

About the Role:

Wilder Recovery Services is seeking a compassionate Bilingual Karen Treatment Coordinator to provide client-centered treatment coordination and support for individuals receiving substance use and co-occurring mental health services. This position plays a key role in ensuring clients have timely access to services, reducing barriers to care, and supporting continuity throughout the treatment process.

Primary Responsibilities include manage referrals and coordinate access to treatment services, answer incoming calls and respond to inquiries, complete client intakes, provide resources, education, and ongoing support to clients and their families, schedule appointments, transportation, and other services that support engagement in treatment. Responsibilities also include assisting with continuity of care by coordinating with family members, caregivers, and other significant supports, when appropriate, to promote client engagement in treatment planning; coordinating and following up on medical services identified in the client's treatment plan, providing resources, facilitating referrals to substance use disorder treatment, mental health services, primary care, and other services as identified through the comprehensive assessment or treatment plan; assisting clients in accessing community resources, and accurate documentation of all treatment coordination activities in accordance with agency policies and regulatory.

Job Qualifications

This position requires strong organizational skills, cultural responsiveness, and the ability to build trusting relationships with clients, families, healthcare providers, and community partners. Must be fluent in Karen and English and is passionate about improving access to culturally responsive behavioral health services. Is skilled in the process of identifying and assessing a wide range of client needs and is knowledgeable about local community resources and how to use those resources for the benefit of the client. Has successfully completed 15 hours of education or training on substance use disorder, co-occurring conditions, and care coordination for individuals with substance use disorder or co-occurring conditions that is consistent with national evidence-based standards (Training will be provided if candidate does not have this currently).

Must meets one of the following criteria:

(i) Has a bachelor's degree in one of the behavioral sciences or related fields;

(II) Has a high school diploma or equivalent; or

(iii) Meets the qualifications as a mental health practitioner or alcohol and drug counselor

At least 1,000 hours of supervised experience working with individuals with substance use disorder or co-occurring conditions preferred.

About Wilder

At Wilder, we know that supporting whole families starts with supporting the whole person - including our employees. When you work here, you’re not just part of a workplace; you’re part of a community committed to growth, belonging and well-being. We believe that when our staff thrive, the families and communities we serve thrive too.

We offer a whole family centered Total Rewards package, with competitive pay and benefits - including health, dental, basic life, disability, paid leave, 401k with employer match, wellness programs, tuition benefits for eligible academic programs, professional development funding, and employee resource groups. There is no waiting period for benefits. Health and dental coverage begin on your first day of employment for eligible employees. Eligible federal loans may also qualify for deferment through the Public Service Loan Forgiveness Program (PSLF).

Wilder is a nonprofit community organization that works to see all people thrive. We champion stability and wellness through direct services, advocacy and research. Learn more at

Online Application Information

Our application system works best using Chrome and attaching documents in PDF or Word format. Postings close at midnight Eastern Standard Time.

There are four sections to the application process, please follow these instructions carefully:

1. Contact information . Be sure to fill out all of the required fields (marked with a red *).
2. Verification of email address . Enter the code sent to your email address.
3. Enter Address
4. Resume and cover letter section. First upload your resume in the resume section then upload your cover letter and any other required documents mentioned in the job posting in the second upload area.
5. Questions . Answer “How did you hear about this job/posting?” question and other required questions if applicable.
6. Equal Employment Opportunity Commission Questions (EEO) . We are required to ask these questions to meet state and federal compliance requirements. Your response is voluntary. If you prefer not to answer these questions you can skip them but you must check the box labeled “I have read the above invitation to self-identify as an individual with a disability”
7. Review and Edit. Here you can review and edit sections as necessary.

Job offers will be contingent on the applicant‘s proof of authorization to work in the United States and successful completion of a background check and/or other required screenings.

Wilder is an Equal Opportunity Employer. It is the policy of the Wilder foundation to provide an equal employment opportunity (EEO) to all persons.