Strategic Customer Success Lead, SaaS & AI
Moody's Investors Service
Moody's Investors Service in the United States seeks a Customer Success professional to map the customer journey and drive ongoing value from Moody’s View. You’ll collaborate with Sales and Product teams to guide client strategies and ensure retention. You will lead post-sales activities, coordinate cross-functionally, and gather insights from clients to improve product quality and service. Travel ~25% may be required. #J-18808-Ljbffr Moody's Investors Service
Vacancy posted 1 day ago
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