Strategic CSM — Baggage Logistics & AI-Driven Ops
metropolis.io
Metropolis is seeking a Customer Success Manager to oversee key airline clients and vendor partners within the Bags, Inc. line. You will blend operational oversight with strategic account management to ensure seamless baggage repatriation and optimize our courier network. You will lead quarterly business reviews, manage vendor operations, and drive efficiencies using AI and data analytics. The role reports to the Vice President, Baggage Logistics and offers a base salary range aligned with #J-18808-Ljbffr metropolis.io
- S27a in New York is hiring a Strategic Customer Success Manager to build strong customer relationships and deploy AI in supply chain workflows. This role goes beyond traditional customer success, focusing on understanding complex operations and mapping workflows. The ideal...SuggestedRemote job
- BlueCat Networks is seeking an Enterprise Account Executive to drive strategic territory plans and close multi-million dollar deals with large enterprises. You will articulate our network AI-driven solutions to senior IT leaders, manage complex sales cycles, and collaborate...Suggested
- ...Director for Healthcare & Life Sciences, responsible for leading AI-driven enterprise transformations. The role involves managing key... ...Pharma accounts and delivering high-quality outcomes by developing strategic partnerships. Ideal candidates will have extensive experience...Suggested
- the company is seeking a Strategic Account Executive to own a portfolio of enterprise accounts in the south of Germany, driving full-cycle sales of the AI-powered DevSecOps platform. You will work with pre- and post-sales teams to understand business needs and guide successful...SuggestedRemote job
- Moody's Investors Service is seeking a Customer Success Manager to drive value with strategic relationships in the Insurance sector. You will deliver tailored solutions, using Moody's products to meet client goals and maximize value across high-impact engagements. The role...Suggested
- Strategic Recruiting is looking for a Customer Success Manager who will act as a trusted advisor throughout the customer lifecycle. This role... ...managing renewals, ensuring long-term client retention on an AI-powered B2B SaaS platform. The ideal candidate will have 2 to 5...
- ...seeking a senior sales leader to drive revenue growth and deepen strategic client relationships across a designated territory. You will... ...client engagement, and cross-selling within a global analytics and AI-enabled solutions portfolio. #J-18808-Ljbffr Moody's Corporation
- ...their email marketing and ecommerce strategies. The role emphasizes strategic guidance and hands-on execution, collaboration across teams, and... ...in customer success, strong communication skills, and comfort with AI-enabled workflows are expected. #J-18808-Ljbffr Klaviyo
- ...nurturing relationships and winning new logos across regions. You should excel at strategic selling to senior technology and non-technology buyers, leading cross-functional teams, and driving AI/transformation initiatives to meet revenue targets. #J-18808-Ljbffr Virtusa
- EVERSANA INTOUCH in New York is seeking an Account Director to provide strategic leadership in developing and leading interactive marketing plans for life sciences clients. This role is focused on client excellence, owning the quality, consistency, and impact of every interaction...
$133k - $222.7k
...ContributorTravel: 25-50%Profession: SalesDiscipline: Strategic Account ManagementCompany:... ...that rewrites the rules of business — and AI is that technology. You'll be in the room... ...engineering, partners, and specialists. If you're driven by scale, energized by the hardest...Ongoing contractWork experience placementLocal area3 days per week- Moody's is seeking an Assistant Director of Customer Success Management (Insurance) to drive client value and expand strategic relationships within the Insurance segment. You will leverage deep product knowledge to design tailored solutions and act as a trusted advisor...
- ...an experienced Client Executive to join our Transportation and Logistics Practice in a hybrid role across the United States. You will... ...trucking insurance programs for large clients and serve as a strategic advisor to enhance client retention and growth. The ideal candidate...
$221k - $262k
...is looking for an experienced Strategic Customer Success Manager to work... ...a global level. An ideal CSM possesses a clear understanding... ...CSM drives expansion of data-driven use cases and up-sells platform... ...satisfaction We are an AI-first company. We're a team of...Temporary workLive inWork at office- ...enterprise clients. You will act as a trusted partner, guiding strategic initiatives and aligning Product, Sales, Marketing, and Solutions... ...peers, drive cross-functional collaboration, and champion scalable AI adoption across multi-product offerings, while #J-18808-Ljbffr...Remote job
- Regrello is seeking an Enterprise Customer Success Manager to lead the success of large customers and streamline their adoption of AI-driven technology. You’ll manage onboarding and training while collaborating cross-functionally to ensure customer satisfaction. With a...Remote job
- ...for enterprises to build and orchestrate AI workforces. Our AI workers don't just... ...AI has real consequences. We started in logistics, built our own voice stack, models, and... ...We are looking for a highly driven Strategic Account Executive to join our growing...WorldwideShift work
- Verneek AI, a NYC-area deep-tech AI startup, is seeking a highly qualified technical success manager to bridge our technologists and end users. You will work with the founders on strategic initiatives, oversee projects, and coordinate with partners to drive product and...
- the company in the United States is seeking a Staff Strategic Customer Success Manager to serve as a trusted strategic advisor and technical partner to our largest enterprise customers, guiding them from deployment through long-term adoption and value realization. You will...
- Jobtailor seeks an accomplished enterprise sales leader to drive growth with strategic financial services accounts in the US, emphasizing AWS-led transformation initiatives. You will engage with C-suite stakeholders and guide multi-year deals that deliver business value...
$98.52k - $144.9k
...line.About the RoleWe’re looking for a Strategic Account Development Executive to drive adoption... ...-based relationship building with data-driven storytelling to close complex deals... ...partners to consumers. We are a technology and logistics company that started by enabling door-to...Hourly payWork at officeLocal areaRemote workWork from homeFlexible hours2 days per week3 days per week- United States Digital Space LLC is seeking a Health Plan Customer Success Manager to deliver world-class strategic partnerships for end clients. You will understand health plan operations, drive adoption of our technology, and maintain long-term relationships across healthcare...
- ...chain intelligence, leveraging advanced AI to optimize logistics processes. Our solutions empower... ...through innovative technology and data-driven insights. About the Role We're... ...chain - serving as their trusted advisor, strategic partner, and internal champion....Work at office
$78.8k - $131.3k
...goalsAbout the Role:We’re looking for a highly strategic and relationship-driven Customer Success Manager to join our team at a pivotal moment in our AI transformation. In this role, you’ll... ..., growth and partnership.As a Strategic CSM, you’ll act as a trusted advisor and AI...Full timeLocal areaImmediate startFlexible hours- ...other key accounts. You will build trusted advisor relationships at the CXO level, map Brillio capabilities to client needs, lead strategic partnerships, and oversee account P&L with a delivery-focused team to ensure growth and customer experience. #J-18808-Ljbffr Brillio...
- ...professional to drive new business with corporate clients. You will lead end-to-end sales cycles, collaborate with product teams, and leverage AI tools to streamline processes and deliver innovative solutions across diverse industries. The role emphasizes consultative selling,...
- A leading technology company is seeking an Account Executive to drive growth in the U.S. market. This remote role involves owning a defined territory, developing account strategies, and acting as a trusted advisor to stakeholders. Ideal candidates have 1 to 7+ years in ...Remote job
- A leading logistics technology company is seeking an experienced Account Executive to drive... ...manage existing accounts, focusing on strategic discussions and operational improvements... ...in a fast-evolving industry, emphasizing AI-driven solutions. #J-18808-Ljbffr Sifted, Inc.
- Darktrace is a global leader in AI-driven cybersecurity, helping organizations stay ahead of... ...with Marketing, Education, Product, PMM, CSM teams, Sales, and Services), • Monitor... ...• Prepare and deliver comprehensive, strategic recommendations aligned with business priorities...Full timeWork at officeLocal area
$60k - $85k
...Strategic Account Manager Our story began in 2011 when a group of office workers at a major logistics company in Chicago had a lunch problem. Nearby options were limited, and the... ...ownership, operational oversight, and data-driven decision-making. Strategic Account...Full timeWork experience placementWork at officeLocal areaImmediate startFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Strategic CSM — Baggage Logistics & AI-Driven Ops. Be the first to apply!
- manager customer experience New York, NY
- senior customer service manager New York, NY
- remote customer service manager New York, NY
- customer service account executive New York, NY
- customer engagement manager New York, NY
- customer service executive New York, NY
- customer experience operations manager New York, NY
- senior manager customer operations New York, NY
- customer service office manager New York, NY
- customer service project manager New York, NY

