Supervisor, Training

Supervisor, Training

As a developer, manufacturer, and supplier of essential medicines, Hikma Pharmaceuticals USA Inc. and its affiliates' mission is to bring Better Health. Within Reach. Every Day.® for millions of patients around the world. We are a trusted, reliable partner and dependable source of over 750 high-quality generic, specialty and branded pharmaceutical products that hospitals, physicians and pharmacists need to treat their patients across North America, the Middle East, North Africa and Europe. Through our 32 manufacturing plants, eight R&D centers, and 8,500+ employees worldwide, we are always hard at work creating high-quality medicines and making them accessible to the people who need them.

We are committed to building a diverse and inclusive team and encourage applications from candidates of all backgrounds. We are seeking a talented and motivated Supervisor, Training to join our team. In this role, you will be responsible for overseeing the development and implementation of training programs for employees across various departments. This role ensures that all individual contributors are equipped with the necessary knowledge and skills to perform their duties effectively and in compliance with industry regulations. Provides leadership, mentoring and decision-making for company NEO and technical onboarding training, Leads, coaches, mentors, develops, and builds a cohesive team of individual contributors.

Key responsibilities include:

• Mentors, leads, and develops employees; manages and addresses performance issues; and makes hiring, firing and compensation decisions to ensure individual and organizational performance currently and in the future.
• Communicates site and department goals and expectations to staff.
• Sets goals and expectations for staff with their input.
• Ensures conditions necessary for staff performance are met and barriers to performance are removed.
• Measures direct reports' core job performance and contribution to team performance.
• Communicates site and department performance to staff.
• Provides direct reports with feedback on core job performance.
• Collaborates with direct reports to identify and enable their skill and knowledge development.
• Rewards and recognizes staff and team performance to build engagement.
• Ensures direct report positions are filled timely with the best qualified candidate(s).
• Facilitates effective interpersonal relationships and performance across the site (including Operations, Warehouse, Regulatory, and Laboratory).
• Schedules technical training activities and monitors work-group for efficiency, compliance to procedures and productivity.

Manages comprehensive training programs for new and existing employees.

• Review training materials and modules in DMS as part of the quality unit, as well as, review e-learning modules and presentations.
• Conduct training sessions and workshops on company policies, procedures, and best practices.
• Collaborate with department heads to identify training needs and tailor programs accordingly.
• Monitor and evaluate the effectiveness of training programs and make necessary adjustments.
• Ensure all training activities comply with industry regulations and company standards.
• Provide ongoing support and mentorship to employees to facilitate continuous learning and development.
• Maintain accurate records of training activities and employee progress.

Ensures the site training team operates in a safe, compliant manner and maintains audit readiness at all times.

• Drives consensus in teams toward solutions that are effective and compliant.
• Creates and implements CAPAs in a timely fashion.
• Communicates with internal and external customers to ensure quality and timelines are met.
• Provides leadership across functional groups and drives support teams to affect improvements.
• Interacts with various regulatory authorities and provide support for audit requests, as applicable.
• Capable of working independently and with minimal supervision and training.
• Proven competency with general functions of the site training program.
• Must be proficient in computer applications including Microsoft Word, Access, Excel, SAP, and LMS.
• Must be able to prioritize multiple priorities and assess contingency plans.
• Must have good written and oral communication.
• Demonstrated teaching and mentorship skills.
• Thorough knowledge of cGMPs and DEA material operations.

Qualifications:

• BA/BS, preferably in scientific, quality, or education field.
• Other BA/BS programs may be considered provided that the applicant has successfully completed fundamental college math and science coursework.
• Five (5) years of pharmaceutical/regulated industry operations or quality experience.
• Demonstrated proficiency in regulatory compliance requirements (GMP, DEA).
• Demonstrated proficiency in computer skills as a business tool, including work experience with Microsoft applications (Word, Excel, PowerPoint, Outlook) and site systems (LMS, QSDB, Trackwise, and Veeva Vault document management system).

Preferred Qualifications:

• Experience developing and delivering pharmaceutical manufacturing, packaging, and/or quality control training.
• Experience developing and delivering training for adult learners using different methodologies.
• Experience leading projects.
• Minimum of five (5) years of demonstrated experience developing and delivering training.
• Experience in Pharmaceutical.

What We Offer*:

• Annual performance bonus, commission, and share potential
• Auto enrollment in a Hikma-sponsored 401(k) program at a pre-tax contribution rate of 4% of eligible pay. Hikma will match 100% of the first 6% of eligible pay that you contribute
• A generous paid time off (PTO) bank starting with 20 days (prorated based on hire date). Additional days granted upon reaching work milestone anniversaries
• 3 personal days (prorated based on hire date)
• 11 company paid holidays
• Comprehensive benefits including health, dental, vision, mental health, disability, life insurance, prescription drug coverage, and a variety of voluntary benefits
• Employee discount program
• Wellbeing rewards program
• Safety and Quality is a top organizational priority
• Career advancement and growth opportunities
• Tuition reimbursement
• Paid maternity and parental leave

*Eligibility requirements apply to some benefits and depend on the job classification, role, and length of employment. Benefits are subject to change as well as specific plan or program terms.

Recruiters: Please note that Hikma has a set roster of approved recruiters for specific roles agreed to in advance and does not accept unsolicited resumes or calls from third-party recruiters or employment agencies regarding open positions. In the absence of a signed agreement and approval from Hikma's Human Resources department to submit resumes for a specific position, Hikma will not approve, nor will be under an obligation to make, any payment to such non-approved third-parties in the event a candidate they refer is hired by Hikma.

Equal Opportunity Employer: Hikma Pharmaceuticals USA Inc. is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law.