Program Manager, Revenue Strategy and Operations

Program Manager, Revenue Strategy and Operations Faire | Posted Mar 2 Full-time Advanced (5-10 yrs) About Faire Faire is an online wholesale marketplace built on the belief that the future is local — independent retailers around the globe are doing more revenue than Walmart and Amazon combined, but individually, they are small compared to these massive entities. At Faire, we use the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town — we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe we can level the playing field so that small businesses everywhere can compete with big box and e‑commerce giants. By supporting the growth of independent businesses, Faire is driving positive economic impact in local communities worldwide. We’re looking for smart, resourceful, and passionate people to join us as we power the shop local movement. If you believe in community, come join ours. About This Role The Program Manager will be a critical partner to Faire’s Revenue organization, driving the effectiveness of our processes, systems, and cross‑functional execution. This role works closely with Retailer Sales leaders, Strategy & Analytics, Revenue Systems, and Enablement to ensure we are prioritizing the highest value customers and enabling our teams to execute seamlessly. As a Program Manager, You Will Translate business needs into clear requirements for Revenue Systems and other partners to execute against. Partner with Revenue Management to prioritize initiatives, with S&A to scope strategies, and with Enablement to drive consistent communication and adoption. Ensure individual contributors across Revenue have the tools, workflows, and support needed to operate efficiently and effectively. Build quarterly initiative roadmaps with long‑term goals in mind. What You’ll Do Program Strategy Provide Global Program Management Support for the Retailer Sales Functions at Faire, evaluating and driving towards impact by measuring adoption and conversion improvements associated with related programs and projects. Systems & Processes Drive the Mid Market Top of Funnel strategy: supporting the Book Build infrastructure and processes, centralizing the email & call strategy, partnering with Data science on scoring and scraping projects. Identify future process improvements and inefficiencies in both the systems and workflows to help reps more effectively do their jobs. Be a systems and process expert: Salesforce, Salesloft, Orum, Gong and understand how these tools can be best utilized by the team, continuing to improve upon them. Cross-Functional Alignment Prioritize and partner with Systems, S&A, Enablement, and Managers on the Quarterly initiative roadmap ensuring that all deliverables are met, key risks and dependencies are flagged, and communication is clear throughout the quarter. Qualifications 4+ years of relevant experience in project or program management or working on a success/sales team. Strategic architect and product‑management mindset – able to think broadly about long‑term solutions to problems that improve the experience for all teams. Cross‑functional guru – able to communicate with teams across the organization (Sales, Success, S&A, Enablement, etc.) to understand stakeholder needs and translate them into solutions. Clear communicator – effective at making the complex simple, and in specific technical detail when needed to ensure we build through the detail. Passionate about serving our community – belief in Faire’s mission to help local retailers and independent brands succeed. Relentlessly resourceful – will not quit on a problem because the solution is not obvious. Kind – leads with kindness among the team and partners, assuming good intent. Able to project‑manage and prioritize resources to execute against a deliverable, assign work effectively to partners, and follow through to execution. Influential and able to architect priorities across the team you are supporting. Salary Range San Francisco, CA: The pay range for this role is $110,000 – $151,500 per year. This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors, including transferable skills, work experience, market demand, and primary work location. The base pay range provided is subject to change and may be modified in the future. Hybrid faire employees currently go into the office 3 days per week on Tuesdays, Thursdays, and a third flex day of their choosing (Monday, Wednesday, or Friday). Hybrid in‑office roles will have the flexibility to work remotely up to 4 weeks per year. Specific workplace and information technology positions may require on‑site attendance 5 days per week as will be indicated in the job posting. Why you’ll love working at Faire We are entrepreneurs: Faire is built for entrepreneurs, by entrepreneurs. We believe entrepreneurship is a calling and our mission is to empower entrepreneurs to chase their dreams. Every member of our team is taking part in the founding process. We are using technology and data to level the playing field: We are leveraging the power of product innovation and machine learning to connect brands and boutiques from all over the world, building a growing community of more than 350,000 small business owners. We build products our customers love: Everything we do is ultimately in the service of helping our customers grow their business because our goal is to grow the pie – not steal a piece from it. Running a small business is hard work, but using Faire makes it easy. We are curious and resourceful: Inquisitive by default, we explore every possibility, test every assumption, and develop creative solutions to the challenges at hand. We lead with curiosity and data in our decision making, and reason from a first‑principles mentality. Privacy For information about the type of personal data Faire collects from applicants, as well as your choices regarding the data collected about you, please visit Faire’s Privacy Notice ( Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression. Faire is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs. To request reasonable accommodation, please fill out our Accommodation Request Form ( #J-18808-Ljbffr SupportFinity™