Engineer III, Manufacturing Execution Systems (Nights)

Shift: 6 PM–6 AM Sun–Wed or Wed–Sat (rotating Wednesdays). Responsibilities Serve as the first point of contact for shop‑floor users; troubleshoot complex issues, resolve, and document issues for Apprentice Tempo, Syncade, DeltaV, Aveva SCADA Platform, Aveva PI, and BMS. Perform structured troubleshooting across application, configuration, and basic infrastructure layers; elevate as needed. Coordinate with Operations, Quality, and IT to restore service quickly and minimize production impact. Maintain and improve support knowledge (runbooks, KB articles, SOPs), and provide targeted user coaching and quick tips to reduce repeat issues. Execute standard change‑control activities related to support (e.g., minor configuration updates, record corrections, documentation) in alignment with GxP and data‑integrity expectations. Monitor system health and alerts; identify patterns and propose corrective and preventive actions (CAPAs) or continuous improvement suggestions. Participate in planned maintenance windows for support validation and post‑maintenance checks. Contribute to compliance activities (deviations, investigations, periodic reviews) from a systems‑support perspective. Mentor junior team members through shadowing, ticket reviews, and feedback on documentation; support onboarding and skills development to build a resilient frontline support function. Basic Qualifications Bachelor’s degree in Information Technology, Engineering or a related field. 3+ years of hands‑on experience with Manufacturing Execution Systems, i.e., Tempo or Syncade. Experience in MES business processes for electronic batch record execution and a working knowledge of automation systems. Working understanding of cGMP manufacturing operations, GAMP, and CSV/change‑control practices. Demonstrated strength in incident triage, root‑cause analysis, and clear written documentation. Ability to partner effectively with cross‑functional stakeholders under time‑sensitive conditions. Understanding of integrated digital systems and ability to triage issues spanning multiple systems. At Moderna, we are focused on delivering on our mission by enabling talent to thrive. For this role, we are currently unable to offer immigration sponsorship. Candidates must already hold work authorization in the U.S. and be able to maintain that status without the need for future sponsorship. This position is site‑based, requiring you to be at Moderna’s site full‑time. The position is not eligible for remote work. Preferred Qualifications Depth in two or more systems: Tempo, Syncade, Aveva SCADA, DeltaV, or BMS, with familiarity in their integrations. Strong customer‑service mindset; confident facilitating user training and delivering concise how‑to. Experience coaching or mentoring junior engineers and contributing to team knowledge‑sharing practices. Continuous‑improvement orientation—experience reducing ticket volume through standardization or automation initiatives. Pay & Benefits The salary range for this role is $100,400.00 − $160,700.00. The position may also be eligible for an annual discretionary bonus, other incentive compensation, or equity award, subject to company plan eligibility criteria and individual performance. Best‑in‑class healthcare coverage, plus voluntary benefit programs to support your unique needs. A holistic approach to well‑being, with access to fitness, mindfulness, and mental health support. Family planning benefits, including fertility, adoption, and surrogacy support. Generous paid time off, including vacation, volunteer days, sabbatical, global recharge days, and a discretionary year‑end shutdown. Savings and investment opportunities to help you plan for the future. Location‑specific perks and extras. Equal Opportunity Moderna is committed to equal employment opportunity and non‑discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry or citizenship, ethnicity, disability, military or protected veteran status, genetic information, sexual orientation, marital or familial status, or any other personal characteristic protected under applicable law. Moderna is an E‑Verify Employer in the United States. We consider qualified applicants regardless of criminal histories, consistent with legal requirements. Accommodations Moderna is committed to offering reasonable accommodations to qualified job applicants with disabilities. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should contact the Accommodations team at View email address on click.appcast.io. Export Control Notice This position may involve access to technology or data that is subject to U.S. export control laws, including the Export Administration Regulations (EAR). As such, employment is contingent upon the applicant’s ability to access export‑controlled information in accordance with U.S. law. Due to the nature of the work and regulatory requirements, only individuals who qualify as U.S. persons (citizens, permanent residents, asylees, or refugees) are eligible for this position. For this role Moderna is unable to sponsor non‑U.S. persons to apply for an export control license. #J-18808-Ljbffr BioSpace