Service Administrative Assistant

Job Description

Job Description

Wiginton Fire Systems proudly stands as a 100% employee-owned company within the fire protection industry, steadfast in our commitment to delivering top-tier solutions to our valued clients. We are actively seeking a dedicated and detail-oriented individual to join our esteemed team in the role of Service Administrative Assistant.

Our ideal candidate is genuinely eager to learn and grow with us. With over 50 years of awesome history, we're more than just a workplace – we're building a legacy. If you're keen on being part of our ongoing success story and creating your meaningful career journey, then Wiginton Fire Systems is the perfect place for you. Come join us and let's shape the future of fire protection together with enthusiasm and purpose!

The Service Administrative Assistant is entrusted with the pivotal responsibility of managing all service administrative functions at the branch level. Reporting directly to the Service Manager and maintaining proper service records for the branch. 

Position Duties

1. Process appropriate internal and external service correspondences related to job files.

2. Create & dispatch work orders.

3. Coordinate internal and external scheduling of services to be performed by manager/department/task.

4. Create purchase orders and assist with collections.

5. Assist and/or process all accounting/financial processes as assigned.

6. Will have direct contact with our Corporate Office for premier account processing

7. Direct customer contact relating to scheduling, billing, and collections

Experience, Education, and General Requirements (Minimum)

• High School Diploma or Equivalent.

• 3-5 Years of Administrative Experience.

• Experience in HRIS/ATS systems (Bamboo HR Preferred).

• Experience in Bookkeeping with strong numerical proficiency.

• Proficiency with Microsoft Office and related products.

• Driver's license with reliable transportation

• The ability to pass a 10 10-panel drug screen and a Background check.

• Good customer service skills and the ability to work with a multitude of people and personalities

Experience, Education, and General Requirements (Preferred)

• Completion of an Associate's degree or equivalent certification program

• Experience as an Administrative Assistant in the Fire Sprinkler Trade or other Construction field.

• Experience with Microsoft Dynamics GP and Bamboo HR.

• Experience with contracting and permitting.

Why Wiginton?

Wiginton is a 100% employee-owned company with offices throughout the Southeast. We celebrated our 50th year in business in 2017, and many of our employees have been with us for more than half the ride. Our average administrative assistant has been with us for over 10 years. We offer competitive pay and market-leading benefits, including paid time off at 90 days, low-cost, high-quality health insurance, two retirement plans, and a great, low-drama working environment. If you are tired of finding a job and you want to find a home, we are the place for you.

We Offer

• 100% Employee-Owned (ESOP) with company-funded retirement contributions
• Competitive pay based on experience
• 401(k) with company match
• Medical, dental, and vision insurance
• Company-paid life insurance
• Paid time off and paid holidays
• Ongoing training and professional development
• Career advancement opportunities throughout the company
• Stable, year-round work with an established industry leader
• Supportive team environment focused on safety, quality, and professional growth