Registration & Scheduler - Scottsdale

Primary City/State: Shea - MOB - 10250 N 92nd St Category: Patient Services | Shift: Day | Department: HOPD Registration | Monday-Friday 0800-1630 Great care starts with great people. At HonorHealth, you’ll find something special. From humble beginnings in 1927 to one of Arizona’s largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most – caring for the health and well‑being of people and communities across the greater Phoenix area. Job Summary Acts as first point of contact to all customers. Organizes and facilitates clerical administrative duties of department. Performs a variety of cross‑functional clerical and patient support duties to include telephone, registration, scheduling clerical administrative duties and/or data entry duties as they relate to department. Responsible for patient chart maintenance and communication with physicians’ offices as needed and requested. Essential Functions Contacts, greets, and communicates with customers. Answers telephone calls, retrieves and responds to voicemail messages, directs all information to appropriate individual. Orients patients to the department with directions and instructions. Performs imaging support duties: receives and transfers incoming calls, generates reports and retrieves images from the PACS system, assists in maintaining efficient patient workflow, maintains all records and distributes files to designated parties, ensures patients are appropriately prepared for their exam, transports patients when necessary, assists Supervisor, Radiologist and/or Technologists within scope of position as directed. Schedules procedures: schedules patients for initial and follow‑up appointments, tracks no‑shows, documents in appropriate system and communicates with physician when applicable, provides schedule in directed format to staff as needed. Registration duties: provides patient with initial registration information, creates and/or selects appropriate electronic record, gathers signatures, manages medical authorization/referral coordination and/or financial responsibility, completes daily data entry and scanning of patient registration information, obtains authorization from insurance companies as applicable, collects co‑pays and payments required for procedures, completes and submits daily deposits and/or billing as applicable, in accordance with HIPAA completes patient chart process and maintains appropriate information, communicates with insurance carriers and hospital billing for authorization updates, forwards chart information to medical records as applicable, maintains inventory of office supplies/forms and places orders as required, performs other duties as assigned. Qualifications Education: High School Diploma or GED – Required Experience: 1 year in healthcare-related field and knowledge of medical terminology, or experience in scheduling and/or registration in a healthcare setting – Required. 2 years in healthcare-related experience, including scheduling and registration experience, or Patient Access, Outpatient Medical Imaging, Medical scheduling or closely related experience – Preferred. Licenses and Certifications: Fingerprint Clearance Card – State BCLS (Basic Cardiac Life Support) Certificate – Required BCLS Certificate – Preferred HonorsHealth is committed to providing an excellent candidate experience and to ensuring online safety of its job seekers. We do not request personal information outside of our Applicant Tracking Software before a job offer is extended. #J-18808-Ljbffr 70 HonorHealth Support Services